RI

Rana Ibrahim

Quality supervisor at Raya contact centre

Maadi, Cairo, Egypt

Work Experience

  • Quality supervisorFull Time

    Raya contact centre

    Mar 2019 - Present -6 yrs, 5 months

    • Quality seniorFull Time

      Raya contact centre

      Jan 2017 - Feb 2019 -2 yrs, 1 month

      • Quality couchFull Time

        Raya contact centre

        Jun 2015 - Dec 2016 -1 yr, 6 months

        • Complaints Management AgentFull Time

          Raya contact centre

          Feb 2015 - May 2015 -3 months

            • Education

            • Bachelor's Degree in Accounting

              Ain Shams University (ASU)

              Jan 2008 

            Skills

            • Communication
            • Leadership
            • Strategic Planning
            • Problems solver
            • Analytical thinking
            • Dealing with diff culture
            • Managing voice & non voice accounts

            Languages

            • English

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