RE
Rana Esmat Esmat
Compliance Associate at MasrPay for Payment Solutions
Nasr City, Cairo, EgyptWork Experience
MasrPay for Payment Solutions
Jan 2025 - Present -6 months
Egypt
- Job Details:Monitored and interpreted regulations applicable to the fintech industry, assisted in developing compliance policies, conducted risk assessments, monitored transactions for compliance, assisted in investigations of compliance breaches, and maintained accurate records of compliance activities.
Merchant Acquisition Specialist
MasrPay for Payment Solutions
Jul 2024 - Present -1 yr
Egypt
- Job Details:Responsible for selling payment gateways and POS systems, developed strategies for merchant acquisition, conducted meetings with clients, and achieved monthly sales targets.
Global Pay FZCO
Mar 2023 - Jan 2024 -10 months
Egypt
- Job Details:Handled complex customer claims calls, worked with sales teams, maintained customer service satisfaction rating, resolved customer issues, and logged detailed call notes.