RE

Rana Esmat Esmat

Compliance Associate at MasrPay for Payment Solutions

Nasr City, Cairo, Egypt

Work Experience

  • Compliance Associate

    MasrPay for Payment Solutions

    Jan 2025 - Present -6 months

    Egypt

    • Job Details:Monitored and interpreted regulations applicable to the fintech industry, assisted in developing compliance policies, conducted risk assessments, monitored transactions for compliance, assisted in investigations of compliance breaches, and maintained accurate records of compliance activities.
  • Merchant Acquisition Specialist

    MasrPay for Payment Solutions

    Jul 2024 - Present -1 yr

    Egypt

    • Job Details:Responsible for selling payment gateways and POS systems, developed strategies for merchant acquisition, conducted meetings with clients, and achieved monthly sales targets.
  • Customer Service

    Global Pay FZCO

    Mar 2023 - Jan 2024 -10 months

    Egypt

    • Job Details:Handled complex customer claims calls, worked with sales teams, maintained customer service satisfaction rating, resolved customer issues, and logged detailed call notes.
  • Skills

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • Italian

      Beginner
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