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Rana Mohamednour Elbashir Mohamedahmed

Customer Service (Interpretation) at Teleperformance

Sharjah, United Arab Emirates

Work Experience

  • Customer Service (Interpretation)Full Time

    Teleperformance

    Aug 2024 - Present -1 yr

    United Arab Emirates , Dubai

    • ComanagerFull Time

      Your Institute

      Mar 2020 - Sep 2020 -6 months

      Sudan , Khartoum

      • Job Details:Comanaged an educational institute, which was a start-up to link teachers and students from across Khartoum. • Co-managed financial operations, human resources, scheduling, and logistics. Held interviews with jobseekers via the phone or face-to-face. • Ensured timely payments and collections, optimizing cash flow and financial stability. • Displayed creative problem-solving skills in client relation management and streamlined scheduling processes.
    • English TeacherPart Time

      Baytak Institute

      May 2019 - Oct 2019 -5 months

      Sudan , Khartoum

      • ResearcherFreelance / Project

        Niswa Association

        Mar 2019 - Sep 2020 -1 yr, 6 months

        Sudan , Khartoum

        • Job Details:Researched and wrote articles regarding social justice causes. • Conducted in-depth research on social issues. • Analyzed data and literature to identify trends, challenges, and opportunities for advancing human rights and empowerment. • Contributed to the development of public knowledge and perspectives through writing and publishing articles and opinion pieces in English and Arabic, and translated to and from both languages.
      • Education

        • BSc in Economics

          eastern Mediterranean university

          Jan 2021 - Jan 2023 - 2 yr

        Skills

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        Languages

        • Arabic

          Fluent
        • English

          Fluent
        • Mandarin

          Intermediate

        Training & Certifications

        • Financial Analysis

          University of Illinois at Urbana Champaign, via Coursera·2024
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