RE

Rana Nabil Elawny

Administration assistant - Office Manager at Access Real Estate

Nasr City, Cairo, Egypt

Work Experience

  • Administration assistant - Office ManagerFull Time

    Access Real Estate

    Apr 2016 - Present -9 yrs, 3 months

    Egypt , Cairo

    • Job Details:i worked in the first as an Administration assistant and then it was upgraded Office Manager.. Job Responsibility : Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands -Organize and schedule meetings and appointments -Partner with HR to maintain office policies as necessary -Organize office operations and procedures -Coordinate with IT department on all office equipment -Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time -Manage contract and price negotiations with office vendors, service providers and office lease -Provide general support to visitors.. that's All Thank you
  • Customer ServiceFull Time

    Mobinil

    Mar 2013 - Mar 2016 -3 yrs

    Egypt , Cairo

    • Job Details:- Contact potential or existing customers to inform them about a product or service using scripts - Answer questions about products or the company - Ask questions to understand customer requirements and close sales - Direct prospects to the field sales team when needed - Enter and update customer information in the database - Take and process orders in an accurate manner - Handle grievances to preserve the company’s reputation - Go the “extra mile” to meet sales quota and facilitate future sales - Keep records of calls and sales and note useful information
  • Administration assistantFull Time

    Isotec Egypt

    Apr 2012 - Jan 2013 -9 months

    Egypt , Cairo

    • Job Details:Job Responsibility : - Answer and direct phone calls -Organize and schedule meetings and appointments -Maintain contact lists -Produce and distribute correspondence memos, letters, faxes and forms -Assist in the preparation of regularly scheduled reports -Develop and maintain a filing system -Order office supplies -Book travel arrangements -Submit and reconcile expense reports -Provide general support to visitors -Provide information by answering questions and requests -Take dictation -Research and creates presentations -Generate reports -Handle multiple projects -Prepare and monitor invoices -Develop administrative staff by providing information, educational opportunities and experiential growth opportunities -Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques..
  • Customer serviceFull Time

    Net work corporation

    Mar 2009 - Jan 2012 -2 yrs, 10 months

    Egypt , Cairo

    • Job Details:Job Responsibility : -Open and maintain customer accounts by recording account information -Resolve product or service problems by clarifying the customer's complaint; -determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution -Maintain financial accounts by processing customer adjustments -Recommend potential products or services to management by collecting customer information and analyzing customer needs -Prepare product or service reports by collecting and analyzing customer information -Contribute to team effort by accomplishing related results as needed Manage large amounts of incoming calls. that's all.
  • Education

    • eg in information system

      New Cairo Academy

      Jan 2005 - Jan 2009 - 4 yr

    Skills

    • Hard worker
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