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Rana Reda Bakeer

Regional HR Operations Officer at British Council

6th of October, Giza, Egypt

Work Experience

  • Regional HR Operations OfficerFull Time

    British Council

    Jun 2020 - Present -5 yrs, 1 month

    Egypt , Giza

    • Job Details:o Support in the recruitment process for North Africa countries and ensure all British Council standards are met. o Support in implementing and testing the standard global process for Onboarding for North Africa cluster. o Review and develop ONB program quarterly to ensure its compliance with the British Council policies and conduct monthly Audit for North Africa countries. o Implement end to end ONB process for Libya and Tunisia as there is no local HR in country. o Ensure bank details are shared for new joiners in time for the payroll cutoff date. o Worked on developing a new Performance management system for MENA on SAP with HR Operations manager and other stakeholders. o Act as a focal point for North Africa to communicate and work on any National Audit requests, and ensure all evidence and policies are in place. o Act as first line escalation for North Africa employees for grievances and policy related questions. o Working on data migration project for launching SAP Success factor (MyHR). o Acting as a data champion for North Africa cluster during the migration project to MyHR to make sure data is migrated with minimal errors and with adhering to a certain timeline. o Prepares reports of data results, presenting and explaining findings to senior leadership. o Ensures compliance with data privacy regulations and best practices. o Specify and support in gathering the local requirements, validate the process flow and requirements in region or function and finally test the system build and identify defects o Improving and speed up quality knowledge sharing and transfer through work shadowing and building capacity and confidence to transition more people tasks
  • Recruitment OfficerFull Time

    British Council

    Jan 2019 - Jun 2020 -1 yr, 5 months

    Egypt , Cairo

    • Job Details:o Ensuring a continuous supply of high-quality candidates through effective and timely recruitment. o Contributing to meeting recruitment needs and expectations within SLA. o Providing courteous and effective responses to internal as well as external customers. o Maintains accurate HR records and drafts routine and some non-standard documentation, reports o Performs straightforward analysis, manipulation and interpretation of data, tasks or information, presenting findings accurately and appropriately to support effective maintenance of management information systems o Liaise with recruiting Managers to define recruitment requirements and review/create accurate and quality Role Profiles. o Define appropriate recruitment methods and scope out recruitment delivery timescales and sourcing strategies, in line with the standard Recruitment Process. o Select appropriate advertising channels and creating consistently good adverts that reflect the content of the role whilst accurately representing the British Council’s employer brand and adhering to the organisation’s Diversity commitments. o Manage relationships with third party suppliers, ensuring cost effective terms of business are agreed and adherence to the British Council procurement framework and agreed SLA’s o Where required, conduct initial telephone screening to draw up the shortlist of candidates to be submitted to recruiting managers. Further involvement in selection process/methods as agreed at commencement of recruitment o Liaise with line / recruiting managers to arrange interviews within 4 working days of the deadline o Ensure adherence and compliance with British Council policies safer recruitment and process & EDI standards. o To manage the online Essential Recruitment Vacancy Approval process. o Ensure that the Applicant Tracking System is updated, and candidates are moved instantly and to archive exercises immediately after the exercise is fully complete. o Liaise with the regional HR/country team to answer queries and updates on the relevant process. o Conduct employment checks effective references and/or internal performance evaluations where appropriate, and to ensure that teams have complied with the remaining conditions. o Ensure offer letter, expedite acceptance process. o Provide administrative support to the HR Lead within country, manage staff records, HR metrics, maintaining systems and processes and documentation, handling internal enquiries, preparing management information reports, etc.
  • Senior Regional RecruiterFull Time

    Raya contact center

    Nov 2017 - Jun 2019 -1 yr, 7 months

    Egypt

    • Job Details:o Receive hiring requests based on operational needs from regional sites, UAE and Poland. o Develop targeted outreach recruitment programs to recruit the best talent and meet all departmental hiring requirements for Cairo, UAE, and Poland sites o Create application forms and questionnaires to be used by the organization during staff recruitment and interviewing. o Work on talent acquisition as well as mass hiring projects depending on the organizational needs also worked as external and internal recruiter. o Write and post job descriptions and announce it internally within RCC and externally through websites and social media. o Filter and sort initially accepted candidates based on the required criteria. o Conduct first interviews and prepare second interviews with the client to agree on the accepted candidates. o Prepare offer sessions to accepted employees and answers employees’ inquiries regarding their contracts, renewals, social insurance, medical insurance. o Handle required medical tests and checkups. o Handle required Personnel activities for all needed documents to travel abroad. o Follow up with UAE team to ensure all Documents are uploaded on Emirate Governmental Immigration system and Tecom. o Handle the issuance and delivery of the visa, flight tickets, and accommodations. o Act as the front line of UAE HR division, providing all the required HR administrative assistance to RCC employees
  • Recruitment AdminstratorFull Time

    Raya contact center

    Feb 2017 - Nov 2017 -9 months

    Egypt , Cairo

    • Job Details:o Design and implement overall recruiting strategy o Consult with managers to discover staff requirements and specific job objectives. o Write and post job descriptions on career websites, newspapers and universities boards. o Use social media and recruiting databases to source qualified candidates for a position. o Evaluate resumes and screen cover letters to determine if an applicant possesses the right qualities for a position. o Schedule and conduct interviews via phone calls, video calls, or person-to-person interview. o Use specialized tools to prepare tests and assignments for candidates evaluation. o Provide hiring managers with information regarding candidates eligibility for job interview o Help the hiring team with recruiting methods and interview questions o Research, analyze, prepare, and present hiring statistics to supervisors o Maintain a complete record of interviews and new hires o Prepare hiring paperwork ensuring compliance with legislation requirements. o Stay up-to-date with current recruiting methods o Schedules and attends job/career fairs with appropriate staff to generate qualified applicants. o Preparing language assessment's payment requests
  • Education

    • Bachelor's Degree in Accounting

      Cairo University (CU)

      Jan 2010 - Jan 2014 - 4 yr

    • High School - Thanaweya Amma

      Valley language school

      Jan 2010 

    Activities

    • OD Department at Encatus Cairo university

      Volunteering

      Jan 2013 - Jan 2014 -1 yr

    Skills

    • Recruitment
    • Mass Hiring
    • Interviewing
    • Negotiation
    • Project Management
    • competency based interviews
    • Auditing
    • Coordination

    Languages

    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    • Human resources management

      American University in Cairo·2016
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