RA

Rana Ashraf

Customer Service Representative & Sales at WE

Giza

Work Experience

  • Customer Service Representative & Sales

    WE

    Apr 2021 - Present -3 yrs

    • Job Details:Dealing with customers at WE branches and managing good deals as a sales agent in addition to handling different customers backgrounds, preparing daily reports to managers for daily progress.

  • Contact Center

    Alex. Bank

    Apr 2019 - Apr 2021 -2 yrs

    • Job Details:Shadowing with newcomers and teaching them how to deal with customers and handle back office tasks and escalation tasks.

  • Call Center Agent

    NBE Bank

    Apr 2018 - Apr 2019 -1 yr

    • Job Details:Follow up with customers to make sure that their problems are solved.

    • Skills

    • English course at Amideast
    • ICDL COURSE
    • Business consultant simulation at AUC

    Languages

    • English

      Beginner
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