Rana Arafa
Sales associate and administrative assistant at Al-Ezdihar Language Institute
Jubail, Saudi ArabiaWork Experience
Sales associate and administrative assistantFull Time
Al-Ezdihar Language Institute
Dec 2024 - Present -8 months
Saudi Arabia , Jubail
- Job Details:- Contact potential customers to offer courses and schedule placement test appointments. - Meet with customers to answer inquiries and encourage subscriptions. - Enter client data into the system and generate invoices. - Follow up on course attendance and progress. - Ensure effective communication between students and foreign instructors.
Class Supervisor and sales associateFull Time
Monglish Academy
Jun 2023 - Sep 2024 -1 yr, 3 months
Egypt , Alexandria
Customer care agent and sales executiveFull Time
Mar 2022 - Jan 2023 -10 months
Egypt , Alexandria
- Job Details:-Managed large amounts of incoming phone calls. - Answered clients questions about credit terms, products, prices, and availability. - Followed communication procedures, guidelines and policies. - Provided accurate, valid and complete information by using the right methods/tools - Kept records of customer interactions. - Met and exceeded sales goals.
Call Center AgentFull Time
Jan 2022 - Feb 2022 -1 month
Egypt , Alexandria
- Job Details:I joined the Sutherland February campaign as a call center agent in a temporary account.
Education
BEc in Economic Studies and Political Science
Alexandria University (ALEXU)Jan 2019 - Jan 2023 - 4 yr
High School - Thanaweya Amma
Zezenia Secondary School For GirlsJan 2019
Skills
Languages
English
FluentArabic
FluentFrench
Beginner
Training & Certifications
Financial markets analysis
Alexandria University·2021Data analysis using the R language.
Alexandria University·2021Principals of financial markets analysis.
Alexandria University·2021Basics of data analysis using R . statistical language
Alexandria University·2021