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Rana Ahmed

Customer Support Representative at Vodafone UK

Smouha, Alexandria, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Vodafone UK

    Mar 2024 - Present -1 yr, 5 months

    Egypt , Alexandria

      • Education

      • BA in Energy Logistics

        Arab Academy for Science, Technology and Maritime Transport (AAST)

        Jan 2019 - Jan 2023 - 4 yr

      Achievements

      My graduation project was awarded as the second top graduation project, which was about achieving environmental sustainability and resource optimization in residential compounds. In addition to being rewarded for a presentation on gender equality in Organizational Behavior course in Dec, 2022. Moreover, I received multiple certificates of appreciation for my academic performance throughout the college years.

      Skills

      • Fluency in English
      • HR
      • Marketing
      • sustainability
      • Supply Chain
      • Renewable Energy
      • Energy Management
      • Retail

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      Training & Certifications

      • English Course: Master English Beginner to Advanced

        Udemy·2024

      • EF SET English Certificate

        EF SET·2024

      • Practical Training on Logistics Activities

        Alexandria Port·2022

      • Logistics of Electricity Transmission

        Egyptian Electricity Transmission Company·2022

      • Communication Skills

        Career Development Center - AAST·2022

      • CV Writing & Interview Skills

        Career Development Center - AAST·2021
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