Rana Aboklel

Community Sales Manager

• Job Details:Responsible for the smooth running of Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. Motivate a team to create a great working environment to ensure customer satisfaction and retention. Maintain a positive, productive relationship with units’ owners and tenants for any future rental requirements. Advertise and market available units on social media platforms as well as company website to attract tenants. Inspect units regularly to ensure proper unit conditions and arrange maintenance to meet company standards. Handle tenants check in and check out process. Collect and handle rent payments, security deposits and other applicable fees and follow up on payment operations periodically. Handle tenant complaints and emergency situations with the concerned teams internally or externally. Prepare thorough records of units’ income and expenses; list of all number of leases, maintenance requests as well as any complaints, report this information to the direct manager periodically.

Community Associate

• Job Details:Building knowledge of company products to provide informed recommendations to customers. Accepting and document payment for customer purchases. Management duties, involved with the daily tasks, leadership responsibilities and duties. Preparing correspondences, like e-mails and calls. Dealing with system. Responsibility for daily opening and closing of the center to make sure there is no shortage, and the team is doing well. Treating with cleaning team and security to make sure no absence in our location and keep them in good way. Preparing contracts to clients. Making sure of restocking and inventory needs for the community. Do filing to customers. Making check in to new customers through onboarding meeting. Engaging with the customers during their accommodation period to handle their requests. Mediate and balance various interests to resolve conflicts and create the greatest impact on the enterprise community. Be aware of new member sign-ups, office moves, cancellations, and any changes. Ensuring guests feel welcome and valued. Identifying issues for escalation to the community lead and the community manager and document accordingly. Maintaining an organized and clean workspace for members and staff. Acting as a point of contact for members and provide support in resolving any issues or concerns.

Sales Administration Associate

• Job Details:Assistant to the CEO. Facilitated the scheduling and coordination of high-level meetings, ensuring optimal use of the CEO's time and resources. Managed the CEO's calendar with precision, prioritizing appointments, and commitments to align with organizational objectives. Played a pivotal role in the negotiation and finalization of deals by collaborating closely with the team, demonstrating strong communication and teamwork skills. Efficiently distributed inquiries and requests among team members, fostering a collaborative and responsive work environment. Prepared and finalized contracts for customers, ensuring accuracy, completeness, and adherence to legal and regulatory requirements.