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Rana Mahmoud Abdelsalam

Admin Support Officer at Hsbc, Gsc Egypt

Smouha, Alexandria, Egypt

Work Experience

Hsbc, Gsc Egypt

  • Admin Support OfficerFull Time

    Jul 2024 - Present -1 yr

    • Complaint Handler - Service RecoveryFull Time

      Sep 2022 - Jul 2024 -1 yr, 10 months

      Egypt , Alexandria

    • Quality Assurance SpecialistFull Time

      Nile Projects & Trading

      Apr 2022 - Sep 2022 -5 months

      • Quality AnalystFull Time

        Vodafone Intelligent Solutions - VOIS

        Dec 2019 - Mar 2022 -2 yrs, 3 months

        Egypt , Alexandria

        • FloorwalkerFreelance / Project

          VOIS

          Nov 2019 - Dec 2019 -1 month

          Philippines , Manila

          • Job Details:I was selected to travel among few of my department to help in launching our new site in manila. I was responsible to supply the advisors with the knowledge they need regarding the company's products and policy and make sure there are no violations

          • Education

          • Bachelor's Degree in Accounting

            Alexandria University (ALEXU)

            Jan 2013 - Jan 2017 - 4 yr

          • High School - Thanaweya Amma

            SidiGaber Language school for girls

            Jan 2013 

          Skills

          • Accounting
          • Teaching
          • Time Management
          • Quality Auditing
          • Coaching
          • Quality Assurance
          • quality
          • Data Analysis
          • Presentations
          • Microsoft Office

          Languages

          • English

            Fluent

          Training & Certifications

          • Data Analyst Challenger Track

            Udacity·2022

          • Training for Employment - Principles of banking Certificate

            Egyptian Banking Institute·2016

          • English Course

            AAST in cooperation with the AUC·2002

          • English Course

            British Council·2000
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