
Ramzy Essmat Ramzy
Human Resources specialist at Elaraby Group
Faisal, Giza, EgyptWork Experience
Human Resources specialistFull Time
Feb 2022 - Present -3 yrs, 5 months
- Job Details:- Managing and updating all aspects that affects on the salary for a group of employees on the SAP ( their monthly schedule - attendences - absences , substitutions ) to ensure that all aspects complies with the company's policy - Answering the employees inquiries regarding their salaries and solving their problems to be satisfied on the ticket system ( Fresh service )
Customer service and sales RepresentativeFull Time
Jan 2020 - Sep 2020 -8 months
- Job Details:- Answering customers inquiries and solving their problems regarding Apple products - make reservations , promoting and presenting features , benefits and specs of the products for them to sell and helping them to identify which product fit and suit their needs to ensure their satisfaction
Education
Bachelor's Degree in Commerce (English section)
Helwan UniversityJan 2016 - Jan 2020 - 4 yr
Skills
- Communication
- Microsoft Office
- Customer Service
- Negotiation
- CRM System
- Finance
- Microsoft Power BI
- Microsoft SQL Server
- Marketing
- Problem Solving
View More
Languages
English
Fluent
Training & Certifications
Databases and SQL for Data Science with Python
Coursera·2023Python for Data Science - AI & Development
Coursera·2023Operations Analytics
Coursera·2022Advanced Digital Marketing
Udacity·2022Marketing Analytics
2022Digital marketing professional track
Udacity·2022Brand management
Coursera·2022Data Analysis challenger track
Udacity·2022