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Ramzy Essmat Ramzy

Human Resources specialist at Elaraby Group

Faisal, Giza, Egypt

Work Experience

  • Human Resources specialistFull Time

    Elaraby Group

    Feb 2022 - Present -3 yrs, 5 months

    • Job Details:- Managing and updating all aspects that affects on the salary for a group of employees on the SAP ( their monthly schedule - attendences - absences , substitutions ) to ensure that all aspects complies with the company's policy - Answering the employees inquiries regarding their salaries and solving their problems to be satisfied on the ticket system ( Fresh service )
  • Customer service and sales RepresentativeFull Time

    Tradeline Stores

    Jan 2020 - Sep 2020 -8 months

    • Job Details:- Answering customers inquiries and solving their problems regarding Apple products - make reservations , promoting and presenting features , benefits and specs of the products for them to sell and helping them to identify which product fit and suit their needs to ensure their satisfaction
  • ReceptionistFull Time

    AA Dental center

    Jan 2018 - Jul 2018 -6 months

    • Education

      • Bachelor's Degree in Commerce (English section)

        Helwan University

        Jan 2016 - Jan 2020 - 4 yr

      Skills

      • Communication
      • Microsoft Office
      • Customer Service
      • Negotiation
      • CRM System
      • Finance
      • Microsoft Power BI
      • Microsoft SQL Server
      • Marketing
      • Problem Solving
      View More

      Languages

      • English

        Fluent

      Training & Certifications

      • Databases and SQL for Data Science with Python

        Coursera·2023
      • Python for Data Science - AI & Development

        Coursera·2023
      • Operations Analytics

        Coursera·2022
      • Advanced Digital Marketing

        Udacity·2022
      • Marketing Analytics

        2022
      • Digital marketing professional track

        Udacity·2022
      • Brand management

        Coursera·2022
      • Data Analysis challenger track

        Udacity·2022
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