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Ramzy Ibrahim Mohamed

Application Manager at Geant Egypt

Helmeyat Alzaytoun, Cairo, Egypt

Work Experience

  • Application ManagerFull Time

    Geant Egypt

    Mar 2024 - Present -1 yr, 4 months

    Egypt , Cairo

    • Job Details:Led deployment and ongoing management of business-critical applications, focusing on POS to support high-volume retail operations Collaborated with executive leadership to align IT systems with strategic goals, achieving a 20% boost in operational efficiency Implemented real-time performance monitoring using Power BI, enabling data-driven decision-making across departments

  • Application ManagerFull Time

    The Grocer

    Nov 2021 - Feb 2024 -2 yrs, 3 months

    Egypt , Cairo

    • Job Details:Optimized software systems across retail functions, improving order processing, inventory control, and customer engagement Managed internal SQL databases and dashboards to streamline business intelligence Achieved 0% system downtime through proactive application monitoring and maintenance at 2023

  • LS Retail ConsultantFull Time

    Crystal Mind

    Jun 2017 - Nov 2021 -4 yrs, 5 months

    Egypt , Cairo

    • Job Details:Delivered full POS and retail management systems using LS Retail integrated with Microsoft Dynamics BC Played a pivotal role in go-live and support phases for top retail clients, including Spinneys Egypt, Zahran Market, Etoile, and Awlad Ragab Customized ERP modules to align with client operations in sales, promotions, loyalty programs, and inventory management

  • Technical Support ManagerFull Time

    Nabda Care

    Jun 2015 - May 2017 -1 yr, 11 months

    Egypt , Cairo

    • Job Details: Support our software in outside Egypt.  IT Support.  Test new features of our program.  The training Support team for new our products.  Follow up with our customers.  Assign and monitor the customer and my team tickets.  Ensure a high level of customer focus (internally and externally) with due care and attention to customer priority issues and appropriate levels of customer communications.  Develop and maintain customer satisfaction measurement. The sites that I was in charge of the installments: * International Medical Center * Ain Shams Speciality Hospital * Arab Contract Medical Center * El Araby Hospital ( Cairo - Banha - Koisna ) * Abo Rakaba International Hospital * Alfa Scan * Cairo Scan * El Dar Hospital ( Jeddah - Saudia ) * El Thawra Hospital ( Sanaa - Yamen ) * Cancer Center ( Taiba - Saudia ) * El Mogtahed ( Damascus - Syria ) * Eman Scan (Menia - Maghagha - Fayoum - Ebshway - Beny Swef) * Kobry El Kobba Military Hospital *ACDS (Abu Dhabi)

    • Education

    • Bachelor of Information System and Administration in Information System and Administration

      New Cairo Academy

      Jan 2002 - Jan 2006 - 4 yr

    • High School - Thanaweya Amma

      ebn khaldon

      Jan 2002 

    Achievements

    El Swedy for Cables Spinneys Egypt The Grocer Zahran Market Cairo Scan Alfa Scan

    Skills

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    Languages

    • Arabic

      Fluent

    • English

      Advanced

    Training & Certifications

    • Power bi

      Power Tecnology·2024

    • MSSQL Server

      Self Study·2023

    • Odoo Functional

      El Sakaa Academy·2021

    • LS Retail BC

      LS Retail·2019

    • MCSE 2003

      Kit·2007

    • A+

      Yat·2006
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