Basic Info

Ramy metwally

6 years

Cairo, Egypt

Master's Degree

Experienced

Work Experience

Cash application (Accounts receivable ) at Exxon mobil

Experience Details

Cash application (Accounts receivable )

Customer Service/Support

Experienced (Non-Manager)

Purpose of the function:
•Perform day to day financial transactions including verifying, classifying, computing, posting and recording accounts receivable data
•Analyzing financial date and information for building financial model.
•To handle complex incoming payments and bounced payments.
•To monitor customer’s account in country and communicate all Related tasks timely and accurately in adherence with Internal/external processes and regulations
•Follow-up on overdue payments to ensure that overdue payments are followed.
•Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
•Resolves invalid or unauthorized deductions by following pending deductions procedures
•Ensure customer satisfaction and reduce capital employed by efficiently managing collection efforts.
•Responding timely and effectively to all queries, complaints and maintaining customer accounts updated while ensuring blocked orders are timely and efficiently released
•Responsible for the follow ups of invoices until customer payment is received and receivable is cleared.
•Identifies blocked orders, credit payments and supports resolution process for all types effectively
•Assigns special attention to Priority Accounts, strategic customers of Exxon Mobil
•Communicate routinely with Credit function and Sales representative regarding collection issues, payment trends, pertinent customer information and payment irregularities
•Maintain a well-documented archival system.
•Review KPI's and discuss with regional team then follow through effectively for positive results and review for sustainability.


Company Details

Exxon mobil (multinational)

Cairo, Egypt

More than 1000 employees

Oil and Gas

http://www.exxonmobilegypt.com/Egypt-English/PA/default.aspx

Feb 2010 to present (6 years 10 months)

Achievements


•Responding timely and effectively to all queries, complaints and maintaining customer accounts updated while ensuring blocked orders are timely and efficiently released
•Reconcile customer accounts accurately with no overdue


Education

MBA in business and management administration

Education Details

MBA

business and management administration

Arab Academy for Science and Technology and Maritime Transport, Egypt

Not specified

statistics financial accounting marketing and research organizational behavior economics

N/A

Arab Academy for Science and Technology and Maritime Transport
2015 - 2017 (Expected)
BS in Accounting

Education Details

BS

Accounting

Ain Shams University - Faculty of commerce, Egypt

A / Excellent / 85 -100%

N/A

N/A

Ain Shams University - Faculty of commerce
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Abbas el akkad language school

Egypt

2004

A / Excellent / 85 -100%

N/A

Abbas el akkad language school
2004

Training and Courses

Training/Course Details

Business process outsourcing

Jul 2009

Infosys Technologies

Course included: •Soft skills •Solving accounting problem: •Business writing •Customer service - Sales & Marketing skills •Presentation skills

Training/Course Details

ICDL

Jul 2009

information system institute for armed forces

The International Computer Driving License (ICDL) is the world's leading end-user computer skills certification

Training/Course Details

finance & control department

Sep 2007

ENI company

Financial Control Division is responsible for the following: 1)determining the legality of and authority for proposed expenditures 2)centrally processing and recording transactions 3)maintaining central filing system for documents supporting financial transactions 4)issuing financial reports

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAnalyticalAnalyticsArabicBusiness And Management AdministrationBusiness Process OutsourcingCash Application (Accounts Receivable )CommunicatorCustomer Accounts (Accounts Receivable )Customer ServiceE-dealer System (CIB )EnglishExcelExxon MobilFinance & Control DepartmentFlexibleHard WorkerHelping PepoleICDLLeadershipLearning Along With OthersMicrosoft OfficeNew Activities To TryOil And GasReconciliationSAPSkillsSupportSupportiveTime Management And Prioritization

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

excel

excel

: Expert

: Extreme - I love it!

:

More than 7 years

E-dealer system (CIB )

E-dealer system (CIB )

: Expert

: High

:

1-3 years

microsoft office

microsoft office

: Advanced

: Extreme - I love it!

:

5-7 years

SAP

SAP

: Intermediate

: Extreme - I love it!

:

5-7 years

Fields of Expertise

Customer service

Customer service

: Expert

: Extreme - I love it!

:

3-5 years

reconciliation

reconciliation

: Expert

: Extreme - I love it!

:

1-3 years

Customer accounts (Accounts receivable )

Customer accounts (Accounts receivable )

: Expert

: Extreme - I love it!

:

5-7 years

analytics

analytics

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Communicator, Hard worker, Flexible / Adaptive, Supportive

Online Presence

https://www.linkedin.com/nhome/https://www.facebook.com/

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