Ramy Naguib

Strategy & Business Development ManagerFull Time

• Job Details:• Assisting the CEO in setting company’s strategy, employing market research, industry analysis, competencies analysis, and deciding on market penetration strategy. • Assuming the role of Program management supervising project management teams, delivering strategic projects and setting up PMO operations • Establishing new performance management department, implementing balanced scorecard to make sure business units’ tactics are aligned with the company’s strategic plans. • Preparing business cases, market research, Industry structure analysis, feasibility studies for different opportunities, and for expansion in the Middle East. • Conduct business research to identify new markets and customer needs • Overseeing the internal transformation program, including restructuring Egypt’s branch, re-writing in-house, customer’ documentations, and new versions of SLAs, and KPIs. Regularly meeting with customers to evaluate service quality, and overall customer satisfaction feedback. • Negotiating and contracting with third part consulting firms to perform custom primary data market research • Hiring a new sales force for Kuwait & Egypt’s markets promoting call center services, Loyalty management solutions, and services’ delivery businesses.

Strategy & Business Development Director Full Time

• Job Details:Internally; Working as business development executive, planning for the company growth strategy, expanding in the GCC region and overseeing fundraising and strategic partnership with SMEs and Angel investors Externally; Delivering Management consultancy engagements in the following areas • Due diligence and company valuations • Entrepreneurship, building business cases, business model innovation and investment appraisals • Market research and industry analysis for SME, and startups • Strategy formulation, competitive analysis and performance management program design • Partnership with consulting services providers to co-deliver large programs and consulting engagements Also delivered the following IT transformation consultancy engagements: • Business transformation and IT operations assessment, ITSM implementation and Auditing • Cloud computing planning, business case preparation, investment evaluation for Cloud service providers

Managing DirectorFull Time

• Job Details:Overall executive Management, financial planning & control, strategy formulation and execution for the company