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Ramy Mohsen Mounir

Back Office Operation,Analytical Reports

New Cairo, Cairo, Egypt

Work Experience

  • Senior Sales Operations SpecialistFull Time

    Victory Link

    Feb 2016 - Present -9 yrs, 5 months

    Egypt , Cairo

    • Job Details:-Focal point with finance team. -Handling all collections. -Handling all billing and credit issues for clients. -Reviewing legal contracts with clients. -Performing cash flow reports for finance and sales departments. -Handling late due payments for invoices. -Handling all quotations and invoices issues. -Handling operators commitments. -Reporting to finance and Head of sales.
  • Victory Link

    • Sales operations supervisorFull Time

      Apr 2015 - Present -10 yrs, 3 months

      Egypt , Cairo

      • Job Details:Managing all reports that assit in decision makongs. Handlng collections and cash flow.
    • Key Accounts SupervisorFull Time

      Apr 2015 - Jan 2016 -9 months

      Egypt , Cairo

      • Job Details:-Handling all financial issues for key accounts and existing clients. -Co-ordinate with finance dpt. for settling clients' payments. -Issuing financial reports for sales , marketing and finance dpts. - Manage accounts and update them with our services. -Retaining exist accounts ,following up with them on regularly basis.
  • Customer Center Senior SpecialistFull Time

    Mobinil

    Dec 2003 - Dec 2014 -11 yrs

    Egypt , Cairo

    • Job Details:In my current position my main responsibilities are:  Acquiring, handling customers and managing the relationships.  Achieving targets in lines and devices efficiently.  Managing team of representatives and supporting their information.  Coordinating with warehouse to maintain all customer needs of devices and lines.  Coordinating with other departments to solve all customer concerns.  Dealing with corporate accounts ,large and key accounts in terms of offers and devices.  Contacting the key corporate persons negotiating offers issues and delivering invoices and handling technical issues.
  • Junior AccountantFull Time

    South Sinai group

    May 2001 - Sep 2003 -2 yrs, 4 months

    Egypt , Cairo

    • Job Details:Main responsibilities included:  Reviewing all vouchers coming from Hotels and comparing them with rates previously agreed upon with the company.  Assisting in preparing statements every fiscal year.  Preparing weekly reports and their analysis for the Accounting Manager to convey balances, performance of hotels.
  • Education

    • BSc in Commerce-English Section in Accounting

      Ain Shams University (ASU)

      Jan 1996 - Jan 2001 - 5 yr

    • High School - Thanaweya Amma

      Saint George's Colledge

      Jan 1996 

    Achievements

    -Awarded So many Prizes in my field . -Business to business best achiever.

    Skills

    • Customer Service
    • Mobile technology
    • Mobile technology
    • Hospitality
    • Sales
    • Customer centrecity
    • Microsoft Excel
    • Microsoft Word
    • Internet
    • excel
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    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Intermediate

    Training & Certifications

    • Best B2B Acheiver

      Orange Egypt·2013
    • One Heart Program

      Quest·2012
    • Professional Writing

      Quest·2012
    • الكشف عن التزييف و التزوير

      المعهد المصرفى·2006
    • BSc of Commerce -English Section

      Ain Shams University·2001
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