
Ramy Mohsen Mounir
Back Office Operation,Analytical Reports
New Cairo, Cairo, EgyptWork Experience
Senior Sales Operations SpecialistFull Time
Victory Link
Feb 2016 - Present -9 yrs, 5 months
Egypt , Cairo
- Job Details:-Focal point with finance team. -Handling all collections. -Handling all billing and credit issues for clients. -Reviewing legal contracts with clients. -Performing cash flow reports for finance and sales departments. -Handling late due payments for invoices. -Handling all quotations and invoices issues. -Handling operators commitments. -Reporting to finance and Head of sales.
Sales operations supervisorFull Time
Apr 2015 - Present -10 yrs, 3 months
Egypt , Cairo
- Job Details:Managing all reports that assit in decision makongs. Handlng collections and cash flow.
Key Accounts SupervisorFull Time
Apr 2015 - Jan 2016 -9 months
Egypt , Cairo
- Job Details:-Handling all financial issues for key accounts and existing clients. -Co-ordinate with finance dpt. for settling clients' payments. -Issuing financial reports for sales , marketing and finance dpts. - Manage accounts and update them with our services. -Retaining exist accounts ,following up with them on regularly basis.
Customer Center Senior SpecialistFull Time
Mobinil
Dec 2003 - Dec 2014 -11 yrs
Egypt , Cairo
- Job Details:In my current position my main responsibilities are: Acquiring, handling customers and managing the relationships. Achieving targets in lines and devices efficiently. Managing team of representatives and supporting their information. Coordinating with warehouse to maintain all customer needs of devices and lines. Coordinating with other departments to solve all customer concerns. Dealing with corporate accounts ,large and key accounts in terms of offers and devices. Contacting the key corporate persons negotiating offers issues and delivering invoices and handling technical issues.
Junior AccountantFull Time
South Sinai group
May 2001 - Sep 2003 -2 yrs, 4 months
Egypt , Cairo
- Job Details:Main responsibilities included: Reviewing all vouchers coming from Hotels and comparing them with rates previously agreed upon with the company. Assisting in preparing statements every fiscal year. Preparing weekly reports and their analysis for the Accounting Manager to convey balances, performance of hotels.
Education
BSc in Commerce-English Section in Accounting
Ain Shams University (ASU)Jan 1996 - Jan 2001 - 5 yr
High School - Thanaweya Amma
Saint George's ColledgeJan 1996
Achievements
-Awarded So many Prizes in my field . -Business to business best achiever.
Skills
- Customer Service
- Mobile technology
- Mobile technology
- Hospitality
- Sales
- Customer centrecity
- Microsoft Excel
- Microsoft Word
- Internet
- excel
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Languages
Arabic
FluentEnglish
FluentFrench
Intermediate
Training & Certifications
Best B2B Acheiver
Orange Egypt·2013One Heart Program
Quest·2012Professional Writing
Quest·2012الكشف عن التزييف و التزوير
المعهد المصرفى·2006BSc of Commerce -English Section
Ain Shams University·2001