Basic Info

Ramy Khattab

9 years

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

Store General manager at Sedar International

Experience Details

Store General manager

Sales/Retail, Fashion

Manager

Position:- Store General Manag


Company Details

Sedar International (multinational)

Cairo, Egypt

More than 1000 employees

Luxury Goods and Jewelry

www.sedarglobal.com

Jul 2015 to present (2 years)
Branch Manager at Marks And Spencer Alfuttaim

Experience Details

Branch Manager

Sales/Retail

Manager

Responsibilities:-
 Setting, delivering and reviewing commercial targets and objectives.
 Ensuring merchandise and space to promote high standards of service.
 Identifying and exploiting commercial opportunities.
 Implementing appropriate cataloguing to reflect customer profile.
 Utilising commercial systems to ensure efficient stock management.
 Ensuring high standards of visual merchandising within the department and the store.
 Ensure optimum use of footage.
 Planning and implementing layout requirements.
 Providing a high standard of service to the customer.
 Maximising sales and minimising losses through the efficient and accurate .
 Operation of the till point, stock replenishment and maintenance of display.
 Taking appropriate action to order and control stock using detailed commercial knowledge of a sales floor section.
 Planning, strategizing, accounting the stores sales and profits.
 Organising accurate stock counts.
 KPI and P&L reports.
 Ensuring correct implementation of company procedures.
 Controlling the manpower plan by daily and weekly involvement in the setting and following up staffing levels.
 Reviewing staff performance and managing performance through appraisal system.
 Training and developing staff.


Company Details

Marks And Spencer Alfuttaim (multinational)

Cairo, Alexandria, Egypt

N/A

Apparel and Fashion , Textile and Clothing

www.marksandspencer.com

Sep 2011 to Jun 2015 (3 years 9 months)
Store Manager at Rivoli Group

Experience Details

Store Manager

Sales/Retail

Manager

Responsibilities:-
 Identifying and actioning sales opportunities in sufficient quantity to ensure achievement of personal targets
 Tracking the deals with the customers which done by the new staff and giving all the assistant to reach the deal.
 Paying meticulous attention to detailed process of sales and sale administration eg: Fastrack
 Effective coaching to the sales team in following the process leading to achieving targets
 Interacting with Finance company for faster approvals
 Ensuring compliance with Trading Enterprises procedures regarding collection and deposit of all payments
 Managing and organising the show room as per company standards
 Indentifying various sales channels.
 Monitor and manage stock levels - demand and logistics
 Monitor and manage product turnover (best sellers - slow moving items)
 Product quality: handling damaged goods - expiry
 analyzing consumer buying patterns and predicting future trends;
 regularly reviewing performance indicators
 Coordinating with other departments including warehouse - accounting - and marketing


Company Details

Rivoli Group (multinational)

Dubai, Al ain, United Arab Emirates

More then 1000 employees

Textile and Clothing, Luxury Goods and Jewelry , Apparel and Fashion

www.rivoligroup.ae

Mar 2008 to Aug 2011 (3 years 5 months)
Senior Marketing Manager. at DU

Experience Details

Senior Marketing Manager.

Marketing/PR/Advertising

Senior Management (e.g. VP, CEO)

Responsibilities:-
 CRM Collections.
 Receiving Customers Information and keeping them in touch with the new offers.
 Solving customer problems
 Training the new staff.


Company Details

DU

Dubai, United Arab Emirates

More then 1000 employees

Telecommunications

www.du.com

Sep 2009 to Jul 2011 (1 year 10 months)
Customer Service Supervisor at Juton Paints

Experience Details

Customer Service Supervisor

Customer Service/Support

Experienced (Non-Manager)

Responsibilities:-
 Discussion with Customer and company for their ideas and ours to reach and hit the final ideal points in the Deal.
 Finding and making deals with locations, being the responsible person for all deals with the locations and be executed to finish the deals in perfect way.
 Keeping accounts and books for our Customer and observation Them .
 Receiving Customers and companies orders and executed to be Finished.
 Receving Customers Complains and finding the fast solutions.


Company Details

Juton Paints (multinational)

Cairo, Egypt

More then 1000 employees

Architectural and Design Services, Construction - Industrial Facilities and Infrastructure, Chemicals

www.juton.com

Apr 2006 to Feb 2008 (1 year 10 months)
Customer Service Assistant. at Egypt for tourism

Experience Details

Customer Service Assistant.

Customer Service/Support

Experienced (Non-Manager)

Responsibilities:-
 Receiving customers calls and do the needful for the customers.
 Booking ticks and arranging the flights schedule.


Company Details

Egypt for tourism

Cairo, Egypt

More then 1000 employees

Airlines/Aviation, Travel and Tourism

N/A

Jan 2004 to Feb 2006 (2 years 1 month)

Achievements

See Achievements

Store opening for Jordan Taj Mall.
Store opening for Jordan Galleria Mall.
Store opening for Egypt City Stars.
Store opening for Egypt Alexandria City Center.
Store opening for Egypt Cairo Festival City.
Best Store Competition in Middle East Two times.


Best Employee over all middle east in 2010.
Target achieved for 3 years.


Education

College Diploma in Business Managment

Education Details

College Diploma

Business Managment, Sales

Oxford Brookes University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Oxford Brookes University
2014 - 2015
BSc of commerce in Commerce

Education Details

BSc of commerce

Commerce, economic

Tanta University, Egypt

C / Good / 65 - 75%

N/A

N/A

Tanta University
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Sadat

Egypt

2001

A / Excellent / 85 -100%

N/A

Al Sadat
2001

Certifications

ICDL
Feb 2003

Certificate details

ICDL

Feb 2003

N/A

N/A

N/A

N/A

Marketing Diploma
Aug 2013

Certificate details

Marketing Diploma

Aug 2013

N/A

N/A

N/A

Bright Mind

N/A

Sales Diploma
Aug 2013

Certificate details

Sales Diploma

Aug 2013

N/A

N/A

N/A

Bright Mind

N/A

Training and Courses

Marketing Skills at Rivoli Training Center
May 2008

Training/Course Details

Marketing Skills

May 2008

Rivoli Training Center

N/A

Sales and Customer service skills at Rivoli Traing Centre
May 2009

Training/Course Details

Sales and Customer service skills

May 2009

Rivoli Traing Centre

N/A

Branch Manager skills at Rivoli Traing Centre
Sep 2009

Training/Course Details

Branch Manager skills

Sep 2009

Rivoli Traing Centre

N/A

Operation Manager Skills at Rivoli trainging Centre
Oct 2009

Training/Course Details

Operation Manager Skills

Oct 2009

Rivoli trainging Centre

N/A

Evolving Supervisor at Alfuttaim Training Centre
Mar 2012

Training/Course Details

Evolving Supervisor

Mar 2012

Alfuttaim Training Centre

N/A

Learn To Lead at Al futtaim Training Centre
May 2012

Training/Course Details

Learn To Lead

May 2012

Al futtaim Training Centre

N/A

Step Up Manager at Al Futtaim Training Centre
Aug 2012

Training/Course Details

Step Up Manager

Aug 2012

Al Futtaim Training Centre

N/A

Lean at Sedar International
Dec 2015

Training/Course Details

Lean

Dec 2015

Sedar International

N/A

6 SIGMA at Sedar International
Dec 2015

Training/Course Details

6 SIGMA

Dec 2015

Sedar International

N/A

NLP at Sedar International
Mar 2016

Training/Course Details

NLP

Mar 2016

Sedar International

N/A

This profile is outdated!
Last update more than 12 months ago.

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Profile Skills and Keywords

6 SIGMAAdminstrationAirlinesApparel And FashionArabicArchitectural And Design ServicesAviationBranch ManagerBranch Manager SkillsBusiness DevelopmentBusiness ManagmentBusniessChemicalsCommerceCommunicatorConstruction - Industrial Facilities And InfrastructureCustomer ServiceCustomer Service Assistant.Customer Service SupervisorCustomer-orientedEconomicEnglishEvolving SupervisorFashionFootballFranchisingICDLInternetJuton PaintsLeaderLeanLearn To LeadLuxury Goods And JewelryManagmentMarketingMarketing DiplomaMarketing SkillsMarks And Spencer AlfuttaimMicrosoft OfficeMusicNLPOperation Manager SkillsPresenterProblem SolverRetailRivoli GroupSalesSales And Customer Service SkillsSales DiplomaSedar InternationalSenior Marketing Manager.Step Up ManagerStore General ManagerStore ManagerSupportTelecommunicationsTextile And ClothingTravel And TourismWrestling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

franchising

franchising

: Expert

: Extreme - I love it!

:

1-3 years

Managment

Managment

: Expert

: Extreme - I love it!

:

More than 7 years

Adminstration

Adminstration

: Expert

: Extreme - I love it!

:

More than 7 years

Retail

Retail

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Leader, Communicator, Presenter, Customer-oriented, Problem Solver

Online Presence

https://eg.linkedin.com/in/ramy-khattab-82097a59www.facebook.com/RaMy Khattab

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