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Ramy Khattab

Store General manager at Sedar International

Giza, Egypt

Work Experience

  • Store General managerFull Time

    Sedar International

    Jul 2015 - Present -10 yrs

    Egypt , Cairo

    • Job Details:Position:- Store General Manag
  • Branch ManagerFull Time

    Marks And Spencer Alfuttaim

    Sep 2011 - Jun 2015 -3 yrs, 9 months

    Egypt , Cairo

    • Job Details:Responsibilities:-  Setting, delivering and reviewing commercial targets and objectives.  Ensuring merchandise and space to promote high standards of service.  Identifying and exploiting commercial opportunities.  Implementing appropriate cataloguing to reflect customer profile.  Utilising commercial systems to ensure efficient stock management.  Ensuring high standards of visual merchandising within the department and the store.  Ensure optimum use of footage.  Planning and implementing layout requirements.  Providing a high standard of service to the customer.  Maximising sales and minimising losses through the efficient and accurate .  Operation of the till point, stock replenishment and maintenance of display.  Taking appropriate action to order and control stock using detailed commercial knowledge of a sales floor section.  Planning, strategizing, accounting the stores sales and profits.  Organising accurate stock counts.  KPI and P&L reports.  Ensuring correct implementation of company procedures.  Controlling the manpower plan by daily and weekly involvement in the setting and following up staffing levels.  Reviewing staff performance and managing performance through appraisal system.  Training and developing staff.
  • Senior Marketing Manager.Full Time

    DU

    Sep 2009 - Jul 2011 -1 yr, 10 months

    United Arab Emirates , Dubai

    • Job Details:Responsibilities:-  CRM Collections.  Receiving Customers Information and keeping them in touch with the new offers.  Solving customer problems  Training the new staff.
  • Store ManagerFull Time

    Riwaq

    Mar 2008 - Aug 2011 -3 yrs, 5 months

    Egypt , Cairo

    • Job Details:Responsibilities:-  Identifying and actioning sales opportunities in sufficient quantity to ensure achievement of personal targets  Tracking the deals with the customers which done by the new staff and giving all the assistant to reach the deal.  Paying meticulous attention to detailed process of sales and sale administration eg: Fastrack  Effective coaching to the sales team in following the process leading to achieving targets  Interacting with Finance company for faster approvals  Ensuring compliance with Trading Enterprises procedures regarding collection and deposit of all payments  Managing and organising the show room as per company standards  Indentifying various sales channels.  Monitor and manage stock levels - demand and logistics  Monitor and manage product turnover (best sellers - slow moving items)  Product quality: handling damaged goods - expiry  analyzing consumer buying patterns and predicting future trends;  regularly reviewing performance indicators  Coordinating with other departments including warehouse - accounting - and marketing
  • Education

    • College Diploma in Business Managment

      Oxford Brookes University

      Jan 2014 - Jan 2015 - 1 Year

    • BSc of commerce in Commerce

      Tanta University

      Jan 2002 - Jan 2006 - 4 yr

    • High School - Thanaweya Amma

      Al Sadat

      Jan 2001 

    Skills

    • Microsoft Office
    • Internet
    • Retail
    • Customer Service
    • Managment
    • Adminstration
    • franchising

    Languages

    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    • NLP

      Sedar International·2016
    • Lean

      Sedar International ·2015
    • 6 SIGMA

      Sedar International·2015
    • Marketing Diploma

      Bright Mind·2013
    • Sales Diploma

      Bright Mind·2013
    • Step Up Manager

      Al Futtaim Training Centre·2012
    • Learn To Lead

      Al futtaim Training Centre·2012
    • Evolving Supervisor

      Alfuttaim Training Centre·2012
    • Operation Manager Skills

      Rivoli trainging Centre·2009
    • Branch Manager skills

      Rivoli Traing Centre·2009
    • Sales and Customer service skills

      Rivoli Traing Centre·2009
    • Marketing Skills

      Rivoli Training Center·2008
    • ICDL

      2003
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