
Ramy elsayed mohamed
Senior Sales Executive - Acting As Supervisior at Etisalat Misr
Cairo, EgyptWork Experience
Senior Sales Executive - Acting As SupervisiorFull Time
Etisalat Misr
Jan 2010 - Present -15 yrs, 6 months
Egypt , Alexandria
- Job Details:•Maintains excellent knowledge of products and services in comparison to competition. •Monitors and develops the performance of sub -ordinates sales executives to ensure getting the best out of them. •Designed, developed and implemented marketing and sales campaigns, employee incentive programs and contests. •Evaluated target markets and proposed marketing strategies. •Interacts proactively with all concerned internal parties to ensure a smooth and efficient processing and delivery of customers’ requirements and keep proper feedback for Sales Manager. •Prepares necessary reports with key achievements and segment’s updates to highlight business opportunities. •Develops Sales Executives’ forecasts / pipelines, reviews and action plans based on analysis of actual results versus forecasts to highlight work progress. •Develops programs to drive sales across assigned territories / segments based on sold marketing research. •Increase Corporate Sales customers’ base and explore potential business opportunities vertically & horizontally, to increase subs base & revenues.
customer Service RepFull Time
Nokia Care
Nov 2008 - Jan 2010 -1 yr, 2 months
Egypt , Alexandria
- Job Details:•Help and advice customers using my organization’s products and services. •Handle customer's inquiries and provide solutions to their problems. •Enhance after selling services & provide total customer satisfaction. •Addressed customer inquiries; interpreted and delivered information; proposed suggestions; provided guidance; identified, investigated and negotiated conflicts. •Ensure compliance to policies & procedures. •Discusses with managers the possible improvement for our work. •Ensure high level of quality and occupancy in the daily work. •Provides historical records by maintaining records on area and customer sales. •Contributes to team effort by accomplishing related results as needed. •Served as representative and liaison •Promoted products and services, generated leads and initiated sales.
Education
MBA in Marketing
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2011 - Jan 2014 - 3 yr
Faculty of law - English Dept in Law
Alexandria University (ALEXU)Jan 2003 - Jan 2007 - 4 yr
High School - Thanaweya Amma
EBS -Elnasr Boys SchoolJan 2003
Skills
Languages
English
FluentArabic
FluentFrench
Beginner
Training & Certifications
Information Security
JLL·2018HSE
JLL·2016Change Management
Logic Management Consulting·2014Creative problem solving
Etisalat·2013Situational Self Leadership
Ken Blanchard Companies·20133D Retail
Etisalat·2012Best in quality
Ken Blanchard Companies·2012•Commitment and results
Etisalat·2011Revaluing retail course
Marqah·2010Retail sales skills
Logic Management Consulting·2009