RA

Ramy Aziz

Training Lead at Teleperformance - Egypt

Shubra, Cairo, Egypt

Work Experience

  • Training LeadFull Time

    Teleperformance - Egypt

    Feb 2015 - Present -10 yrs, 5 months

    Egypt , Cairo

    • Job Details:A learning professional with more than 8 years of experience in all aspects of L&D. A diversified quality experience which is derived from being exposed to big players like Teleperformance Al Nahdi for Medical Solutions, MAF, Expedia,UPS, Dubai Airports, Honor.com, Philip Morris ME & Careem. ● Managed a big training team of more than 15 trainers which was a challenging experience, yet a rewarding one.Seeing the result of developing your team members with continuous coaching, learning plans and enablement is the reward. Another tangible reward was being recognized as the best training lead in the same year of promotion. ● In Teleperformance, I’ve learnt how to apply my knowledge of ADDIE & Kirkpatrick theories in different industries (ex, healthcare business environment, Hospitality, Governmental, Travel & Telecommunication) ● Continuous learning is a concept I take seriously. Throughout time, I’ve been certified by different entities like: Certified as COPC Lean Six Sigma Yellow Belt, Best T&D-Kirkpatrick measuring training efficiency, SAP SuccessFactors for Learning ManagementSystems (LMS), Articulate 360 for e-learning , Amadeus for ticketing, Certified as a travel consultant by the government of Ontario.
  • Education

    • Bachelor's Degree in Accounting

      Ain Shams University (ASU)

      Jan 2001 

    Skills

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    Languages

    • English

      Fluent
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