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Ramy Anas Youssef

Regional Direct Account Manager at Paymob Solutions

Schutz, Alexandria, Egypt

Work Experience

Paymob Solutions

  • Regional Direct Account ManagerFull Time

    Dec 2021 - Present -3 yrs, 7 months

    Egypt , Alexandria

    • Job Details:Establish productive and professional long-term relationships with stakeholders at all levels Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customer’s expectations Optimize service performance from a financial point of view Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis Monitor the market and competitor activities Regular reporting on sales activities, opportunities, threats, project progress etc. Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets Drive solutions-orientated efforts that address the customer situation
  • Direct Account Manager Team leaderFull Time

    Dec 2021 - Apr 2022 -4 months

    Egypt , Alexandria

    • Job Details:Manage a portfolio for Fintech Clients, ensuring appropriate support . Work closely with the client regularly liaising with multiple key stakeholders and ensuring an ongoing quality relationship is maintained Following up on leads and winning new clients. Developing and implementing strategic plans to manage and grow accounts. Retaining clients and building strong, trusting relationships. Understanding client needs and identifying new business opportunities within your portfolio. Providing superior customer service and ensuring client satisfaction. Communicating and coordinating with internal teams to deliver solutions. Identifying opportunities for improvement and proposing new tools and processes. Supporting sales teams to improve their performance and reach targets. Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.Manage a portfolio for Fintech Clients, ensuring appropriate support . Work closely with the client regularly liaising with multiple key stakeholders and ensuring an ongoing quality relationship is maintained Following up on leads and winning new clients. Developing and implementing strategic plans to manage and grow accounts. Retaining clients and building strong, trusting relationships. Understanding client needs and identifying new business opportunities within your portfolio. Providing superior customer service and ensuring client satisfaction. Communicating and coordinating with internal teams to deliver solutions. Identifying opportunities for improvement and proposing new tools and processes. Supporting sales teams to improve their performance and reach targets. Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry. Skills: Data Analysis · Business Development · Customer Relationship Management (CRM) · Management · Training
  • Area ManagerFull Time

    Huawei Technologies Egypt

    Jan 2021 - Dec 2021 -11 months

    Egypt , Alexandria

    • Job Details:-Working as an Area Sales Manager responsible for IR Sales Department in Alexandria & beheira. - Responsible for the STH & Sellout the region (IR Sales). - Responsible for Sales team which included (Field Force, Promoters and Field Master) . -Make and prepare the action plan to achieve the region target and distribute the target for each area. -Follows up the daily sales achievements and make a daily-weekly target for all sales team and follows this daily. -Communicate with the dealers and support them to achieve the target. -Transfer the new update from HQ to all Members. - Responsible for make an action plan for the Sales team & HESR Team. - Responsible for the signage and bill-boards in the critical Places in the region. -Contact with the After-sale service team to deliver the common problems of the devices to them. - Discuss the barriers and obstructs outlined by trainees and executives. - Make the analysis for the sales data of the customers to can achieve and distribute the target throw this data. -Follows up the Stock of the region daily to fill the gab which may be face the sales team to achieve the target. - Responsible for calculating the incentives and bonus for the dealers according to the specific program for each one of them. -Responsible for the Contest For IR Sales Team. -Responsible for the Team Development. - Responsible for honoring the role model and shinning Seller in my team.
  • Regional ManagerFull Time

    LAVA International

    Apr 2018 - Jan 2021 -2 yrs, 9 months

    Egypt , Cairo

    • Job Details: Fully account management responsibility for my assigned Regina.  Stock Management starting from arranging the right orders with planned quantities and mixed colors.  Following up the Product timeline once it starts manufacturing till push it into the market and sales starts.  Arrange the stocks according to the market and target’s needs.  Share ideas for the new products.  Strategically plan and manage logistics, warehouse, transportation, and customer services  Distributor life cycle management: performance evaluation & improvement  Create distribution strategy for his respective geography distributor.  Resolve any arising problems or complaints  Supervise, coach, and train warehouse workforce  Optimization cost, productivity, accuracy, and timeliness targets  Maintain metrics and analyze data to assess performance and implement improvements  Arrange warehouse, catalog goods, plan routes, and process shipments.  Keep track of quantity, stock levels, delivery times, transport costs, and efficiency.  Implementation of efficient Supply chain mechanism to create sustainable distributor ROI models.  Direct, optimize and coordinate full order cycle.  Liaise and negotiate with suppliers, factories, retailers, and consumers.  Communicate LAVA objectives to FF and the distributor’s sales force.  Lead and supervise field force in the assigned areas to achieve LAVA sell-out and business objectives.  Monitor daily progress of FF, including regular audits and shadow visits.  Coaching the FF to facilitate appointment, training, soft - skill development.  Ensuring profitability and productivity of FF and promoters.  Manages and provides active support for all sell throw and sell-out channels and allocates resources effectively  Follow up on the presence of LAVA inside POSs by (Stock availability, POSM, marketing elements) according to guidelines  Consolidate and report sales performance, market intelligence, and other reports, including quality control of data collected by FF.  Maintains relationships with key retailers to ensure successful execution of retail plans and ensuring brand recommendation at all outlets  Follow up on discover and expanding LAVA coverage thru build database (RU) for all mobile business shops in his region
  • Corporate Sales ManagerFull Time

    AA Orange

    Sep 2017 - Apr 2018 -7 months

    Egypt , Alexandria

    • Job Details:Leading the sales team after built it to achieve the authorized agent targets that orange set for it
  • Education

    • Technical Diploma in Sales skills

      Udemy

      Jan 2020 - Jan 2020 - 0 Month

    • College Diploma in Human resources management

      Nevada University

      Jan 2013 - Jan 2015 - 2 yr

    • Vocational in Sales

      IFES

      Jan 2014 - Jan 2015 - 1 Year

    • Vocational in English Conversation

      Cambridge

      Jan 2013 - Jan 2014 - 1 Year

    Activities

    • Consultant at LIAHNSON & COMPANY

      Volunteering

      Jan 2018 - Feb 2018 -1 month

    Achievements

    senior sales professional. I have over 14 years of (Sales & Distribution) achievements across multiple industry sectors including, Retail, Distribution, FMCG, Communications, Information Technology, Education, Marketing, Professional Development Services, and Government. My work encompassed the development of Sales team and Target Achievements, Talent Management, delivery management, the development of business processes, and Change Management. I have also implemented several sales Consultations & training programs for companies, public sector organizations and the governmental sector as well. I hold an B.Sc. in Sociology from Alexandria University

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    • Sales skills

      Distant education ·2017
    • Sales and Management

      Oppo Training department·2016
    • Sales & marketing

      IFES·2015
    • Sales & Marketing diploma

      2015
    • Management & business skills diploma

      2015
    • Human resources diploma

      Nevada college ·2015
    • English

      IBI ·2014
    • English

      2010
    • Management Trainee

      Marriott International·2009
    • ICDL

      IBI·2008
    • ICDL

      2008
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