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Ramy Samir Fares

Deputy shop manager at Orange

Shubra, Cairo, Egypt

Work Experience

  • Deputy shop managerFull Time

    Orange

    Dec 2012 - Present -12 yrs, 7 months

    • Job Details:Managing shop operation, set a monthly action plan to achieve the target, doing agents schedule, handling the second level of customer escalations, finalizing the top managment requests

    • Education

    • Bachelor's Degree in Accounting

      Ain Shams University (ASU)

      Jan 2007 

    Skills

    • Customer Experience
    • Customer Service Management
    • Training
    • Operation management
    • Computer Skills
    • Selling
    • Multi tasking

    Languages

    • English

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