Ramy Onsy Youssef
Customer Service Agent at Vodafone
Assuit, Assiut, EgyptWork Experience
Customer Service Agent at VodafoneFull Time
- Job Details:1- Handling inbound calls and solving customer’s problems. 2- Handling escalations from first line. 3- Following up with customers to check if their issue was solved or not.
Mobile SellerFull Time
- Job Details:1- Handle all aspects of accounting. 2- Organizing the devices and updating price list. 3- Provide customers with comparisons between products features.
Poultry BreederPart Time
non
Mar 2019 - Feb 2024 -4 yrs, 11 months
- Job Details:1- Selling chickens or other poultry at local markets or directly to consumers. 2- Evaluating the condition of poultry to ensure that they are healthy and comfortable. 3- Observing the behavior of chickens to detect changes in activity level or feather condition. 4- Cleaning and maintaining poultry farm equipment and facilities.
Education
Bachelor's Degree in Faculty of Specific Education
Assiut University (AUN)Jan 2023
Skills
- • Computer skills: - Microsoft office (MS Word, MS Excel, MS PowerPoint). • Language skills: - Arabic: Mother tongue. - English: Good. • Personal skills: - Organizational and time management skills. - Communication skills.
- • Personal skills: - Organizational and time management skills. - Communication skills.
Languages
English
Beginner