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Ramy Mahmoud Moussa

Coordinator at The American University in Cairo

Omraneya, Giza, Egypt

Work Experience

  • CoordinatorFull Time

    The American University in Cairo

    Sep 2017 - Present -7 yrs, 10 months

    Egypt , Cairo

    • Job Details:Purpose: • To provide customer service to all those utilizing the areas for which you are responsible – faculty, staff, students and visitors. • To make sure that the highest possible cleaning standards are maintained every day. • To communicate daily with the occupants of the buildings/grounds to which you are assigned and take note of any special cleaning needs that they may have. • To maintain a helpful and positive demeanor at all times. Responsibilities: • Walk each building and each location every day and make daily notes of any items of cleaning that needs to be addressed. To the extent possible every room and every location within your assigned location should be visited each day. For Locations 1 and 2, as many locations as possible should be visited each day with all locations visited at least once each week. ALL BATHROOMS AND ALL KITCHENETTES SHOULD BE VISITED EACH DAY AND ANY ISSUES NOTED. • Visit various departments randomly and ask how the cleaning is going and whether or not there are any special concerns and special cleaning needs that they may have. Be positive, helpful and professional. Make the visits and any questions brief, to the point and professional • Make sure that you are always aware of any events or meetings that are taking place within your location each week and in the two weeks ahead. • Meet with your respective company representative each day to relay any items that need to be addressed. The interactions should be professional, helpful and supportive (The success of the two companies is as much our responsibility as it is theirs.) • Formally meet with your respective company representative each week to go over a written evaluation checklist, any deficiencies you have noted, any particularly good work that you have noted, any events or meetings that are coming up for which additional attention may be required and any other supportive, helpful communication that is important.
  • Team leaderFull Time

    The American University in Cairo

    Jun 2008 - Aug 2017 -9 yrs, 2 months

    Egypt , Cairo

    • Sales ManagerFull Time

      Dior optics

      Jan 2006 - May 2008 -2 yrs, 4 months

      Egypt , Alexandria

      • Brunch Sales ManagerFull Time

        Forsa for import & export

        Jun 2002 - May 2005 -2 yrs, 11 months

        Egypt , Alexandria

        • Education

          • College Diploma in Human recources

            American University in Cairo (AUC)

            Jan 2019 - Jan 2020 - 1 Year

          • Bachelor Degree in Law

            Alexandria University (ALEXU)

            Jan 2002 - Jan 2007 - 5 yr

          • High School - Thanaweya Amma

            Hosny Mubark High School

            Jan 2002 

          Skills

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          Languages

          • English

            Advanced

          Training & Certifications

          • Communication skills

            The American University in Cairo·2010
          • communication skills

            The American University in Cairo ·2009
          • Effective supervisory skills

            The American University in Cairo·2009
          • Housekeeping training

            The American University in Cairo·2008
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