RM

Ramy Mohamed

E-commerce operation Executive & AM at AUF

New Cairo, Cairo, Egypt

Work Experience

AUF

  • E-commerce operation Executive & AM Full Time

    Dec 2017 - Present -7 yrs, 7 months

    Egypt

    • Job Details:my job role :- 1- Train every new operation on CRM and accounts that we dealing with . 2- manage chatting sessions by Tawk feature on shopify. 3-manage online accounts like Otlob &Glovo and Akelni from a to z. 4-checking missing items in branches and report to Operation Department so they provide branches with these items.

  • Customer service and E-commerce specialistFull Time

    Feb 2016 - Nov 2017 -1 yr, 9 months

    Egypt

  • Data entryPart Time

    Savola Foods CO.

    Jan 2015 - Dec 2015 -11 months

      • Education

      • Bachelor's Degree in Accounting

        Benha University

        Jan 2013 

      Skills

      • Ability to work in a team
      • Manage Multi Accounts
      • Multi tasking
      • Microsoft Office
      • Train operations
      • Manage chatting sessions

      Languages

      • Arabic

        Fluent

      • English

        Intermediate

      • German

        Beginner

      Training & Certifications

      • Accounting workshop

        RS public accountants and consultant·2017

      • User Innovation: a path to Entrepreneurship

        edx by Eric von Hippel ·2017

      • Entrepreneurship 101 ( online )

        Edraak Platform by dr. Ayman Ismail ·2016

      • IT Cambridge training

        information systems institute armed forces ·2015
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