Ramy Isaac

Top Business

• HR Team LeaderFull Time

  Jan 2019 - Dec 2020 -1 yr, 11 months

  • Job Details:• Monitor the performance of HR Operations team against agreed SLA’s • Supervise the delivery of end-to-end activities associated with all HR functions • Deliver a quality and professional service to all Accounts • Promote zero breach of all policies and regulations • Monitor escalation of queries to improve front line service and support • Ensure all incoming requests are appropriately resolved • Provide analytical support for all incidents and situations in the area of HR related matters • Assume responsibility for case resolution • Adhere to existing working practices, methods and procedures • Undertake relevant training and development activities • Respond positively to new and alternative systems • Review current processes to identify opportunities to streamline and improve service • Contribute to the continuous improvement of processes • Recommend solutions to process failings • Develop and monitor Standard Operating Procedures (SOP) to ensure high quality and consistent service delivery • Deal with data changes that impact payroll • Ensure data quality & accuracy
• Senior payroll SPECIALISTFull Time

  Jun 2015 - Present -10 yrs, 1 month

  Egypt , Cairo
• Payroll SpecialistFull Time

  Jun 2015 - Dec 2017 -2 yrs, 6 months

  Egypt , Cairo

  • Job Details:• Preparing a monthly payroll for around One Thousand and Five Hundred employees Taking into consideration all actions that impact payroll such as (Overtime, Vacations, resignations, promotions and other payroll effects at Deadline) • Manage work-flow to ensure all transactions are processed accurately and Timely. • Reply to various inquiries regarding payroll in a timely manner. • Follow up from hiring to resignation cycle with HR Dpt. • Transferring Employee’s salaries to their bank accounts. • Issuing HR Letters, Declarations for employees. • Calculate and settle end of service dues. • Follow up on the transfer of salaries to the bank and solve any issues. • Review monthly attendance and leaves report that will reflect on employees’ Salary.