
Ramy Helmy
Customer Support Representative at Majorel
Hadayek Alkobba, Cairo, EgyptWork Experience
Customer Support RepresentativeFull Time
Majorel
Oct 2020 - Present -4 yrs, 9 months
Egypt , Cairo
- Job Details:Answers inbound calls and respond to customer requests to ensure customer satisfaction. ... Use questioning, trouble shooting and listening skills that support effective telephone communication and help in solving the customer's problems & complaints to ensure achieving the FCR target.
Education
Bachelor's Degree in Tourism
Higher Institute for Specific StudiesJan 2008
Skills
Languages
English
FluentArabic
FluentGerman
AdvancedRussian
Intermediate
Training & Certifications
Fire safety
Ghaya Grand hotel·2020