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Ramy Nabil Ghoneim

Senior Sales & CRM Manager | Expert in Strategic Sales & Client Engagement | Seafood Industry Specialist at Seafood Factory

Ain Shams, Cairo, Egypt

Work Experience

  • Senior Sales & CRM Manager | Expert in Strategic Sales & Client Engagement | Seafood Industry SpecialistFull Time

    Seafood Factory

    Jan 2022 - Present -3 yrs, 6 months

    Egypt , Cairo

    • Job Details:Handling Customer service, call center & telesales
  • Branch ManagerFull Time

    Alsafy

    Mar 2018 - Feb 2021 -2 yrs, 11 months

    Egypt

    • OwnerFull Time

      Alenzo Egypt

      Jan 2015 - Jan 2018 -3 yrs

      • Education

        • Bachelor's Degree in Accounting

          Ain Shams University (ASU)

          Jan 2006 

        Achievements

        1. Increased Sales Growth: Led a team that achieved a 20% increase in sales year-over-year by implementing strategic sales initiatives across multiple channels. 2. Customer Satisfaction Improvement: Improved customer satisfaction scores by 30% through enhanced service protocols and training programs. 3. Awarded for Excellence: Recognized as "Top Sales Leader" for three consecutive years, demonstrating strong leadership and consistent results. 4. International Workshop Participation: Selected to represent Seafood Factory at a World Bank workshop focused on international expansion, building valuable industry connections. 5. Successful Project Launch: Launched an online sales platform that now contributes 25% of the company’s total sales, streamlining customer access and improving service delivery.

        Skills

        • Customer Service
        • Call Center
        • Customer Care
        • Sales

        Languages

        • English

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