
Ramy Nabil Ghoneim
Senior Sales & CRM Manager | Expert in Strategic Sales & Client Engagement | Seafood Industry Specialist at Seafood Factory
Ain Shams, Cairo, EgyptWork Experience
- Job Details:Handling Customer service, call center & telesales
Education
Bachelor's Degree in Accounting
Ain Shams University (ASU)Jan 2006
Achievements
1. Increased Sales Growth: Led a team that achieved a 20% increase in sales year-over-year by implementing strategic sales initiatives across multiple channels. 2. Customer Satisfaction Improvement: Improved customer satisfaction scores by 30% through enhanced service protocols and training programs. 3. Awarded for Excellence: Recognized as "Top Sales Leader" for three consecutive years, demonstrating strong leadership and consistent results. 4. International Workshop Participation: Selected to represent Seafood Factory at a World Bank workshop focused on international expansion, building valuable industry connections. 5. Successful Project Launch: Launched an online sales platform that now contributes 25% of the company’s total sales, streamlining customer access and improving service delivery.
Languages
English
Advanced