Ramy Mohamed Elshibokshy

E-commerce Sales operation ManagerFull Time

– Key Account Manager + Ecommerc sales Operation ManagerFull Time

• Job Details:• Developing a solid and trusting relationship between major key clients and company • Resolving key client issues and complaints & strategic planning to improve client results • Developing a complete understanding of key account needs • Anticipating key account changes and improvements • Managing communications between key clients and internal teams • Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met • Negotiating contracts with the client and establishing a timeline of performance • Meeting all client needs and deliverables according to proposed timelines • Manage sales & operation Ecommece busnissis throw Ecommece chanels ( souq.com –noon.com – Wadi jollychick – fordeal ) 6 years Experince market place – retail - Fulfilled. • Follow up finance/logistics issues inclouding the sales team • New products launch plans and execution . • Manage the distribution of company brand within the region in order to ensure that availability is maximized in line with brand strategies and the needs of the market by trade channel and outlet type. • Manage defective replacements process and ensure satisfactory service to the customers . • Analyzing client data to provide customer relationship management • Collect the amounts owed by customers.

• Sales Manager – Key Account Manager (Saudi Arabia) Western AreaFull Time

• Job Details:Techmart is Nokia's original accessories and enhancements partner in the Middle East, offering original accessories, selling and servicing consumers by offering original accessories to distributors and retailers across middle east. • Develop territory coverage, and route plans • Managing a portfolio of accounts & B2B Bunisses . • Plan, train, and develop and monitor field sales force . • Develop and manage point of sales, marketing materials and ensure effective utilization • Mange, train, develop, and monitor merchandisers working with me • Follow up finance/logistics issues • Keep track of competitors activity, inform management and plan counter actions • New products launch plans and execution • Manage key regional trade customers through the development and implementation of company strategies in order to maximize volume and share performance. • Manage efficient and effective customer's sales teams through on-job training and motivation, in order that trade marketing representation is superior to the competition. • Manage the distribution of company brand within the region in order to ensure that availability is maximized in line with brand strategies and the needs of the market by trade channel and outlet type. • Manage defective replacements process and ensure satisfactory service to the customers . • Collect the amounts owed by customers . • Assist general manager in planning of promotions .