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Rami Mahmoud El-Far

Sales Service Representative at Telecom Egypt (sprint Egypt)

Desouk, Kafr Alsheikh, Egypt

Work Experience

  • Sales Service RepresentativeFull Time

    Telecom Egypt (sprint Egypt)

    Feb 2019 - Present -6 yrs, 5 months

    Egypt , Kafr Alsheikh

    • Job Details:After-sales service support • Increasing branch customer base • Formulated documents by collecting additional information from customers • Achieve company's required targets • Determine customers' needs and customer satisfaction • Handle all customer inquiries and requests Handle customer problems in appropriate way Coordinate sales effort with team members and other departments Answering client questions about products, prices, and availability Stay up-to-date with new and updated products Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  • Customer Service TraineeFull Time

    Union National Bank - Egypt

    Jul 2018 - Aug 2018 -1 month

    Egypt , Beheira

    • Job Details:Gaining knowledge, skills, and insight about crucial aspects of career in banking Maintain up-to-date knowledge about bank products and services Knowing about job condition, and pressures and challenges that career in banking may present Collaborate with staff with banking operations, data collection, research, and analysis Understand customer needs and accordingly recommend suitable bank products Attending training sessions to grow knowledge of products and to develop customer service skills Maintaining confidentiality of information Open and close accounts
  • Education

    • BA in Accounting

      Kafrelsheikh University (KFS)

      Jan 2014 - Jan 2018 - 4 yr

    Skills

    • Internet Research
    • Customer Service
    • Sales
    • Customer Support
    • Management
    • Microsoft Outlook
    • Microsoft Word
    • Microsoft Excel

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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