profile-img

Rami Emil DEMIAN

Relationship Manager

Sidi Gaber, Alexandria, Egypt

Work Experience

  • Relationship ManagerFull Time

    Emirates NBD

    Apr 2017 - Jul 2018 -1 yr, 3 months

    Egypt , Alexandria

    • Job Details:Managing a portfolio of mid-range clients. Design the most suitable financial products to their current situation and set a plan to maximize wealth, using the wide range of commercial banking products and the financial engineering. Works to meet customer expectation and achieve the organization goals.
  • Relationship OfficerFull Time

    Credit Agricole Bank

    Jan 2010 - Mar 2017 -7 yrs, 2 months

    Egypt , Alexandria

    • Job Details:- Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship. - Provide the assigned portfolio of intermediate customers with personalized service; so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty. - Maintain a superior customer service experience including pre-empting issues and proactive servicing. - Ensure delivery of customer promise and practice brand values, continue to maintain and improve the quality of service offered. - Maximize profitability from the priority base. - Actively identify new customers, grow affluent customers portfolio by introducing higher number of 'NTB' ‘new to bank’ affluent customers. - Up-sell and cross-sell other bank products and services to existing customers. - Minimize customer attrition. - Maintain customer contact.
  • Sales RepresentativeFull Time

    MCV

    Jun 2008 - Dec 2008 -6 months

    Egypt , Alexandria

    • Job Details:• Negotiate with companies' owners located in the industrial zones in Alexandria and Marsa Matrouh about their need to own their private buses to control their expenses and to increase their profit. • Arrange and handle all bid requirements and proposals
  • Education

    • MBA in Finance and Investment

      Arab Academy for Science, Technology and Maritime Transport (AAST)

      Jan 2016 - Jan 2018 - 2 yr

    • Bachelor's Degree in Accounting

      Alexandria University (ALEXU)

      Jan 2003 - Jan 2007 - 4 yr

    • High School - Other

      Saint Marc

      Jan 2003 

    Skills

    • Banking
    • Accounting
    • Money Market
    • Credit Analysis

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Advanced

    Training & Certifications

    • Credit Certificate

      Egyptian Banking Institute·2019
    • Professional Certificate in Multimedia

      Arab Academy for Science and Technology·2013
    • ICDL certified

      Arab Academy for science and technology·2007
    • Third level in Professional French practical diploma

      Alexandria University·2007
    • Business French certification

      Montpellier III University·2007
    • Second level in Professional French practical diploma

      Alexandria University·2005
    • First level in Professional French practical diploma

      Alexandria University·2005
    Share this Profile