
Rami Emil DEMIAN
Relationship Manager
Sidi Gaber, Alexandria, EgyptWork Experience
Relationship ManagerFull Time
Emirates NBD
Apr 2017 - Jul 2018 -1 yr, 3 months
Egypt , Alexandria
- Job Details:Managing a portfolio of mid-range clients. Design the most suitable financial products to their current situation and set a plan to maximize wealth, using the wide range of commercial banking products and the financial engineering. Works to meet customer expectation and achieve the organization goals.
Relationship OfficerFull Time
Credit Agricole Bank
Jan 2010 - Mar 2017 -7 yrs, 2 months
Egypt , Alexandria
- Job Details:- Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship. - Provide the assigned portfolio of intermediate customers with personalized service; so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty. - Maintain a superior customer service experience including pre-empting issues and proactive servicing. - Ensure delivery of customer promise and practice brand values, continue to maintain and improve the quality of service offered. - Maximize profitability from the priority base. - Actively identify new customers, grow affluent customers portfolio by introducing higher number of 'NTB' ‘new to bank’ affluent customers. - Up-sell and cross-sell other bank products and services to existing customers. - Minimize customer attrition. - Maintain customer contact.
Sales RepresentativeFull Time
MCV
Jun 2008 - Dec 2008 -6 months
Egypt , Alexandria
- Job Details:• Negotiate with companies' owners located in the industrial zones in Alexandria and Marsa Matrouh about their need to own their private buses to control their expenses and to increase their profit. • Arrange and handle all bid requirements and proposals
Education
MBA in Finance and Investment
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2016 - Jan 2018 - 2 yr
Bachelor's Degree in Accounting
Alexandria University (ALEXU)Jan 2003 - Jan 2007 - 4 yr
High School - Other
Saint MarcJan 2003
Languages
Arabic
FluentEnglish
FluentFrench
Advanced
Training & Certifications
Credit Certificate
Egyptian Banking Institute·2019Professional Certificate in Multimedia
Arab Academy for Science and Technology·2013ICDL certified
Arab Academy for science and technology·2007Third level in Professional French practical diploma
Alexandria University·2007Business French certification
Montpellier III University·2007Second level in Professional French practical diploma
Alexandria University·2005First level in Professional French practical diploma
Alexandria University·2005