Ramez Gamil Wilson

Logistics Operation Manager - ImportFull Time

• Job Details:- Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence. - Challenge and support direct reports in developing and implementing customer service strategy and adhering to global standards Performance - Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. - Negotiate with carriers, warehouse operators or distribution networks to determine tariffs which should be in the interests of the company at all times. - Own recruiting, objectives setting, coaching and performance monitoring of sales representatives. - Ensures the proper systems, procedures, internal controls, quality standards, metrics, and quality control processes are in place - Maintaining current knowledge of relevant legislation and other factors that could affect freight movement - Identify emerging markets and market shifts while being fully aware of new products and competition status. - Continuously driver to reduce waste in the CS processes, by analyzing (speaking with) data and recommending improvements to relevant parties.

Custom Clearance OfficerFull Time

• Job Details:- Perform and implement all custom clearance activities such as following upcoming Shipment, documents transactions and day-to-day related activities in accordance with the objectives, policies and procedures. - Participating in implementing the anticipated plans and programs as per the set goals to ensure internal work development and productivity increase. -Participating in the development of the Customs Clearance Section's work plan and preparing work schedules and expediting workflow to improve the efficiency of the Customs Clearance Section. -Suggesting plans and programs that strive to improve the effectiveness of the Customs Clearance Section. -Following up with operation department and Clients for reception of the complete set of shipping documents for customs clearance purposes, and ensure its compliance with Egypt Customs regulations and exemption lists requirements. - Following up with the Freight Forwarders, couriers and shipping lines for freight quotations and price lists for inbound and outbound shipments. - Follow up shipments and documents with the freight forwarders and shipping lines. - Following up with the transporter(s) to ensure on time & complete delivery of cleared shipments. - Keeping records of all demurrages, detentions, etc. and follow up with the concerned buyers for settlements and implements preventive actions to avoid customs penalties. - Examining invoices and shipping manifests for conformity to tariff and customs regulations. - Preparing periodic reports with respect to Customs Clearance Section's activities and achievements. - Have complete knowledge to prepare and confirmed all import permits from the Ministry of Internal Affairs and General Safety and Security and all import custom exemption documents, formats and formalities. - Verify the delivery of imported product, once cleared, from the sea to our designated warehouses. - Performing other duties related to the job as assigned by Management

Sales RepresentativeFull Time

• Job Details:I was responsible for dealing with the customer from end to end (Handling Clients, Negotiating with them, meeting them if possible, preparing cargo invoices and papers, managing shipping affairs and transport inside or outside Egypt, managing custom clearance inside or outside Egypt, concerning about container loading, sending cargo papers and documents to client, keeping in touch with the client after receiving cargo to get feedback and conduct new deals)