Ramez Fahmy
Business Development Manager at Feedback Market Research - Egypt
Heliopolis, Cairo, EgyptWork Experience
Business Development ManagerFull Time
Feedback Market Research - Egypt
Aug 2018 - Present -6 yrs, 11 months
Egypt , Cairo
Regional CALL Center ManagerFull Time
May 2014 - Aug 2018 -4 yrs, 3 months
Egypt , Cairo
- Job Details:I was in charge for handling a hug team 175 agent plus a big team in the quality control , in charge of the budget and having P&L following up the work process and the project following up the team Development the businesses and get new clients
Operation ManagerFull Time
Mar 2013 - Mar 2014 -1 yr
Egypt , Cairo
- Job Details:I was in Charge of the Operation department in Qatar and Bahrain handling the field work, preparing proposal and client questions following up the quality control team and ensure of work process are going well
Senior Data ProcessingFull Time
Pana Arab Research Center
Sep 2006 - Feb 2011 -4 yrs, 5 months
Qatar , Doha
- Job Details:i was in charge of creating the questionnaire script and do the analysis at the end of the project using data processing tools i was in charge also for the IT department
Education
Bachelor's Degree in Information System administration
Pharos University in AlexandriaJan 2005
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
A+ Certificate
COMPATI, QATAR·2009ORACLE Programming 9i and 10g
American University in Cairo·2004