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Ramez Bascales

Head Of Administration at WellSpring Egypt

Mokattam, Cairo, Egypt

Work Experience

  • Assistant Project ManagerFull Time

    Wellspring Egypt

    Jan 2022 - Present -3 yrs, 6 months

    Egypt , Cairo

    • Job Details:• Led strategic negotiations with business partners. • Led Communications with other internal departments. • Tracked expenses in excel and implemented cost controls to eliminate overages. • Wrote professional business correspondence to connect with staff and handle external matters. • Helped senior management plan and carry out daily operations and meet key objectives. • Monitored staff performance and developed improvement plans. • Prepared reports and correspondence on complex resource management issues. • Developed training programs to boost staff capabilities. • Represented organization in public at hearings, forums and conventions. • Used forecasted and current financial data to set clear budget targets. • Assisted manager with recruitment and onboarding processes. • Planned routine operations and special projects under direction of operations manager. • Assisted management in making key decisions by collecting, organizing and modelling data. • Trained and mentored junior administrative team members in procedures.
  • InternInternship

    National bank of Egypt

    Jul 2021 - Aug 2021 -1 month

    • Job Details:• Supported office staff by processing correspondence, documents, and reports. • Triaged multiple tasks and competing priorities in servicing requests from senior managers. • Filed and retrieved documents and entered company data and metrics into databases. • Prepared documents, correspondence, and process transactions to facilitate customer service and support efforts. • Problem-solved to turn frustrated clients into repeat customers and improve company bottom line. • Smoothly opened, closed and updated accounts and savings plans for customers. • Served as first point of contact for clients and displayed positive first impressions through friendly and expert customer service. • Create a bank account and activate it using the banking system.
  • Head Of AdministrationFreelance / Project

    WellSpring Egypt

    May 2017 - Present -8 yrs, 2 months

    Egypt , Cairo

    • Job Details:• Optimized transportation strategies with strategic shipment combining and warehouse consolidation for maximum economy. • Reviewed supplier performance and vendor products regularly to identify areas in need of improvement. • Improved warehouse workflows and storage plans to maximize the efficiency of moving goods. • Conducted contract negotiations with vendors, suppliers, and service providers such as freight forwarders, obtaining favorable terms with persuasive communication skills. • Used management skills and WellSpring expertise to help build optimal solutions for both end-users and team members.
  • Education

    • Bachelor's Degree in Economics

      Cairo University (CU)

      Jan 2022 

    • High School - Thanaweya Amma

      College De La Salle

      Jan 2018 

    Skills

    • Microsoft Excel
    • Computer Skills
    • Operations Management
    • Time Management
    • Problem Solving
    • Team Leadership
    • Team Player
    • Critical Thinking
    • Data Handling
    • Communication

    Languages

    • English

      Fluent
    • Arabic

      Fluent
    • French

      Intermediate

    Training & Certifications

    • Leadership

      WellSpring Egypt·2021
    • Wharton Business Foundations Capstone

      2020
    • Business Foundations Specialization

      coursera·2020
    • Preparing to Manage Human Resources

      coursera·2020
    • Introduction to Operations Management

      coursera·2020
    • Managing Social and Human Capital

      coursera·2020
    • Introduction to Marketing

      coursera·2020
    • Introduction to Corporate Finance

      coursera·2020
    • Introduction to Financial Accounting

      coursera·2020
    • Financial Markets

      coursera·2020
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