
Ramez Bascales
Head Of Administration at WellSpring Egypt
Mokattam, Cairo, EgyptWork Experience
Assistant Project ManagerFull Time
Wellspring Egypt
Jan 2022 - Present -3 yrs, 6 months
Egypt , Cairo
- Job Details:• Led strategic negotiations with business partners. • Led Communications with other internal departments. • Tracked expenses in excel and implemented cost controls to eliminate overages. • Wrote professional business correspondence to connect with staff and handle external matters. • Helped senior management plan and carry out daily operations and meet key objectives. • Monitored staff performance and developed improvement plans. • Prepared reports and correspondence on complex resource management issues. • Developed training programs to boost staff capabilities. • Represented organization in public at hearings, forums and conventions. • Used forecasted and current financial data to set clear budget targets. • Assisted manager with recruitment and onboarding processes. • Planned routine operations and special projects under direction of operations manager. • Assisted management in making key decisions by collecting, organizing and modelling data. • Trained and mentored junior administrative team members in procedures.
InternInternship
National bank of Egypt
Jul 2021 - Aug 2021 -1 month
- Job Details:• Supported office staff by processing correspondence, documents, and reports. • Triaged multiple tasks and competing priorities in servicing requests from senior managers. • Filed and retrieved documents and entered company data and metrics into databases. • Prepared documents, correspondence, and process transactions to facilitate customer service and support efforts. • Problem-solved to turn frustrated clients into repeat customers and improve company bottom line. • Smoothly opened, closed and updated accounts and savings plans for customers. • Served as first point of contact for clients and displayed positive first impressions through friendly and expert customer service. • Create a bank account and activate it using the banking system.
Head Of AdministrationFreelance / Project
WellSpring Egypt
May 2017 - Present -8 yrs, 2 months
Egypt , Cairo
- Job Details:• Optimized transportation strategies with strategic shipment combining and warehouse consolidation for maximum economy. • Reviewed supplier performance and vendor products regularly to identify areas in need of improvement. • Improved warehouse workflows and storage plans to maximize the efficiency of moving goods. • Conducted contract negotiations with vendors, suppliers, and service providers such as freight forwarders, obtaining favorable terms with persuasive communication skills. • Used management skills and WellSpring expertise to help build optimal solutions for both end-users and team members.
Education
Bachelor's Degree in Economics
Cairo University (CU)Jan 2022
High School - Thanaweya Amma
College De La SalleJan 2018
Skills
Languages
English
FluentArabic
FluentFrench
Intermediate
Training & Certifications
Leadership
WellSpring Egypt·2021Wharton Business Foundations Capstone
2020Business Foundations Specialization
coursera·2020Preparing to Manage Human Resources
coursera·2020Introduction to Operations Management
coursera·2020Managing Social and Human Capital
coursera·2020Introduction to Marketing
coursera·2020Introduction to Corporate Finance
coursera·2020Introduction to Financial Accounting
coursera·2020Financial Markets
coursera·2020