
Ramy Ahmed Elsayed Sultan
Customer Service Representative at Orange telecom Egypt
Bab Sharq, Alexandria, EgyptWork Experience
Deputy Director of BranchFull Time
Orange telecom Egypt
Jun 2017 - Present -8 yrs, 1 month
Egypt , Alexandria
- Job Details:Replace the director with full powers of administration, decision making, signing, remittance, solving customers' problems and transferring cash and products or receive them.
Stock Preparation Operator (Stock Prep Operator)Full Time
- Job Details:- Responsible for the transfer of goods from branch to branch. - Responsible for entering data new incoming goods on system. - Know the deficiencies and send the request for processing. - Prepare daily reports to review sales and match them with Cash collected from employees. - Prepare weekly and monthly reports to find out the extent to which sales are achieved through the month.
Customer Service RepresentativeFull Time
Orange telecom Egypt
Nov 2015 - Present -9 yrs, 8 months
Egypt , Alexandria
Education
BSc in Accounting
Alexandria University (ALEXU)Jan 2011 - Jan 2015 - 4 yr
High School - Thanaweya Amma
moubarakJan 2010
Achievements
At Orange Egypt promoted 3 time in 4 years: 1st) customer service rep to team leader. 2nd) team leader to stock manager. 3rd) stock manager to Deputy of the branch.
Languages
Arabic
FluentEnglish
AdvancedItalian
Beginner
Training & Certifications
BookKeeping
AUTALEX - Arab Union for training center·2015Interview Skills
Lister Academy·2015Communication Skills
Lister Academy·2015Preparing Financial Statements
AUTALEX - Arab Union for training center·2015Financial Accountant
EgyptAir - Air lines company·2015Peach.Tree
Alexandria University - Center for research and Commercial studies·2015Quick Books
Alexandria University - Center for research and Commercial studies·2015Commercial Excel
Alexandria University - Center for research and Commercial studies·2014English training course
EDU EGYPT - ITI·2013