Ramadan Hamdoon Abdullah

Cloud Admin / DevOps EngineerFull Time

• Job Details:• Managing all aspects of a company’s cloud-based application including its comprehensive user access permissions. • Setting up cloud-based applications according to a company’s specifications and needs. • Training a company’s employees in the correct use of cloud-based applications. • Controlling cloud application access to ensure that all company employees receive access to appropriate resources. • Protecting cloud-based applications from data breaches or cybersecurity threats. • Updating cloud-based application security protocols. • Troubleshooting issues with any cloud-based applications. • Communicating with a company’s employees or executives to identify any new corporate needs, and tailor existing cloud structures to accommodate them. • Understanding customer requirements and project KPIs

Senior IT Support SpecialistFull Time

• Job Details:• Managing Sophos XG v17.5 (Creating firewall rules, routing, VPN site to site using IPsec, also VPN client to site) • Managing Bitdefender Total Security such as creating tasks and policies. • Installing, managing and troubleshooting ESXI 6.5 and VMs using V Sphere 6.5 • Managing ZK attendance, Supporting End users as Technical Support, and Using Ticketing System environment • Provide technical support for both hardware and software issues that may arise. • Managing IT Docs Such as Assets, purchasing requests, reports and Inventory

Senior System AdministratorFull Time

• Job Details:1- Supporting End users as Technical Support 2- Using Ticketing System environment 3- Supporting Handheld with organization standard 4- Supporting Point of sale Devices as well as point of sale applications like Msales application 5- Troubleshooting software/hardware issues (PCs, workstations, Rack-mount,) 6- Managing and troubleshooting windows server 2008/2012 7 -Managing DHCP Server. 8- Managing primary Domain Controller as well as additional Domain Controller 9- Managing Domain Partition, Configuration Partition and Application partition. 10- Creating and managing delegations for container - Managing Domain controller 11- Managing C panel such as forwarding, DNS zones, mails and so on 12- Administering Exchange 2016 such as all recipient types, and also troubleshooting in exchange services 13- Managing Sophos XG home edition v17 (Creating firewall rules, routing, vpn site to site using IPsec, also VPN client to site) 14- Managing Backup exec 16 verities, and troubleshooting in exec services 15- Managing Kasper Security Center 10 such as creating tasks and policies. 16- Installing, managing and troubleshooting ESXI 5.5 17- Managing VMs using V Sphere 6.5 18- Managing ZK attendance as well as verdania attendance 19- Managing IT Docs Such as Assets, purchasing requests, reports and Inventory. 20- Designing Network Diagram using Microsoft Visio 21- Network troubleshooting 22- Managing WSUS Server Other Technical Skills: Good knowledge in Fortigate Firewall. Good Knowledge in Mikrotek Firewall.