Basic Info

Rakan kamel

3 years

Cairo, Egypt

Bachelor's Degree

Student

Work Experience

Sales manager at Chubb for insurance and investment

Experience Details

Sales manager

Accounting/Finance, Marketing/PR/Advertising , Sales/Retail

Manager

 Assign sales territories, set sales goals, and establish training programs for the organization’s sales representatives.
 Set sales quotas.
 Advise the sales representatives on ways to improve their sales performance.
 Develop scripts.
 Oversee regional and local sales managers and their staffs.
 Analyze sales statistics gathered by their staffs to determine sales potential and inventory requirements
and to monitor customers' preferences.
 Ensure customer satisfaction.
 Travel to different locations to make sales calls.
 Arrange for travel.
 Attend and preside over sales meetings.
 Maintain reports.
 Generate numbers for company to determine if sales goals have been met.
 Hire, train, and lead sales representatives.
 Develop motivational material.


Company Details

Chubb for insurance and investment (multinational)

Nasr City, Cairo, Egypt

More than 1000 employees

Financial Services, Insurance, Marketing and Advertising

https://www2.chubb.com/us-en/

Aug 2013 to present (3 years 4 months)
Customer services advisor at Orange

Experience Details

Customer services advisor

Customer Service/Support

Entry Level

N/A


Company Details

Orange (multinational)

DownTown, Egypt

More than 1000 employees

Consumer Services

www.orange.com

Jul 2013 to Dec 2013 (5 months)
Customer services advisor at Orange

Experience Details

Customer services advisor

Customer Service/Support

Entry Level

N/A


Company Details

Orange (multinational)

DownTown, Egypt

More than 1000 employees

Consumer Services

www.orange.com

Jul 2013 to Dec 2013 (5 months)
Telesales marketing at Centro global solutions

Experience Details

Telesales marketing

Sales/Retail

Experienced (Non-Manager)

 Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
 Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
 Focuses sales efforts by studying existing and potential volume of dealers.
 Submits orders by referring to price lists and product literature.
 Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
 Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
 Recommends changes in products, service, and policy by evaluating results and competitive developments.
 Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
 Provides historical records by maintaining records on area and customer sales.
 Contributes to team effort by accomplishing related results as needed


Company Details

Centro global solutions (multinational)

Egypt

501-1000 employees

Marketing and Advertising

http://centroglobalsolutions.com/

Jan 2010 to May 2012 (2 years 4 months)
Team leader at Vodafone

Experience Details

Team leader

Customer Service/Support

Experienced (Non-Manager)

o 5 years professional selling and Customer Services field.
o 2 years professional experience In Marketing Field.
Demonstrated understanding of telesales marketing, troubleshooting.
o Extensive hands-on problem and conflict resolution responsibility.
o Written & spoken fluency in English and Arabic.

In addition, you will find me a well-organized, detail-oriented team member. I thrive on new challenges, and my innovative approach to systems and improvement, along with my desire to learn, will prove to be an asset to my employer.


Company Details

Vodafone (multinational)

Egypt

More than 1000 employees

Consumer Services

www.vodafone.com.eg

Jan 2008 to Jan 2010 (2 years)

Education

law degree in international law

Education Details

law degree

international law

Faculty of Law, Cairo university, Egypt

C / Good / 65 - 75%

international law contracts nationalities Islamic religion commercial law criminal law constitution law

N/A

Faculty of Law, Cairo university
2007 - 2011
very good in internatonal law

Education Details

very good

internatonal law , contract , criminal law

Faculty of Law, Cairo university, Egypt

B / Very Good / 75 - 85%

international law criminal law commercial law contract religion constitution law

N/A

Faculty of Law, Cairo university
2005 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

victoria colleague

Egypt

2005

B / Very Good / 75 - 85%

N/A

victoria colleague
2005

Training and Courses

Training/Course Details

java , c+ , software , customer services

Feb 2004

microsoft , vodafone , kate , marketing , human resource

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingArabicBasket BallBusiness DevelopmentCentro Global SolutionsChubb For Insurance And InvestmentCinemaCommitmentCommunication SkillsCommunicatorComputer SkillsComputersConsumer ServicesContractCreativeCriminal LawCustomer ServiceCustomer ServicesCustomer Services AdvisorCustomer-orientedEnglishFinanceFinancial ServicesFrenchGraphic DesignHard WorkerInsuranceInternational LawInternatonal LawJava , C+ , Software , Customer ServicesKong FuLoyaltyMarketingMarketing And AdvertisingOrangeOutingProblem SolverProgrammingRetailSalesSales ManagerSupportTeam LeaderTelesales MarketingTravelingVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Advanced

: Intermediate

: Advanced

Tools and Technologies

Communication Skills

Communication Skills

: Expert

: Extreme - I love it!

:

1-3 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

5-7 years

Programming

Programming

: Advanced

: Extreme - I love it!

:

3-5 years

Graphic Design

Graphic Design

: Advanced

: High

:

5-7 years

Fields of Expertise

marketing

marketing

: Expert

: Extreme - I love it!

:

1-3 years

customer services

customer services

: Expert

: Extreme - I love it!

:

3-5 years

programming

programming

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Communicator, Hard worker, Customer-oriented, Creative, Problem Solver

Online Presence

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