Rajoelinarivo tsimaharivony albert
Customer support(after sales) at RAYA CONTACT CENTER
Sheikh Zayed, Giza, EgyptWork Experience
Afcon customer serviceFull Time
Atheel
Jun 2019 - Jul 2019 -1 month
Egypt , Cairo
- Job Details:VIP suppport, ensuring afcon VIP guest full information in need.
Customer support(after sales)Full Time
RAYA CONTACT CENTER
Oct 2013 - Present -11 yrs, 9 months
Egypt
- Job Details:Htc technical support, use to support customers for technical issues. Repair and sales procedures. I was responsible of unsatisfied customers, finding solutions, explaining and offering all possible politics and procedures in order to keep customers loyalties Worked as team scheduler, generating teams reports escalating cases
TeacherFull Time
College Sacre Coeur Ghamra
Oct 2012 - Jun 2013 -8 months
Egypt
- Job Details:As a librarian I was responsible of the library and being a french support as well. I used to work only with primary school, helping students for what remain unclear for some points. Let kids learn and express what may helpful for them, points that I can do: regarding the field of teaching, even in a play form.
Education
Bachelor's Degree in Commerce
Cairo University (CU)Jan 2010 - Jan 2013 - 3 yr
High School - Other
LRV MoramangaJan 2007
Achievements
In high school i always won language competition. I was the best in my class, which brought me ( won scholarship ) to egypt.
Languages
French
FluentEnglish
Advanced
Training & Certifications
TOEFL
Cairo University ·2009