profile-img

Rajia El Mashad

HRCI |HR Section Head | Headhunter | Talent Acqusition | HR operations

Heliopolis, Cairo, Egypt

Work Experience

  • Deputy General Manager & Head of HR OperationsFull Time

    Good Wood

    Jul 2018 - Present -7 yrs

    Egypt , Giza

    • Job Details:Achievements: ▪︎Built the HR team from scratch ▪︎Set the internal and external process for the TA department ▪︎Created all assessment forms, KPI's and candidates application; in addition innovated the design and specifications for an HR system in coopertion with the IT ▪︎Working on more than 20 different positions per month ▪︎Hired 60 call center agents (offshore profile) for a multinational company in 1.5 weeks ▪︎Set 2019 roadmap for the whole Talent Acquisition Team to improve our SLA and maximize our profit ▪︎Worked as Business development and signed contracts with 2 potential clients ▪︎ Reached the profit margin in the 1st year for the company although it is a startup
  • Assistant HR DirectorFull Time

    Global Paradigm School

    Apr 2015 - May 2016 -1 yr, 1 month

    Egypt , Cairo

    • Job Details:Achievements: ▪︎Hired more than 30 positions in 1 academic year ▪︎Created employee benefit program ▪︎Created the School organizational Chart
  • Owner & Founder (Freelancer)Full Time

    Careers Messenger

    Jan 2015 - Present -10 yrs, 6 months

    Egypt , Cairo

    • Talent Acquisition LeadFull Time

      EVO Business Solutions

      Jan 2014 - Jan 2015 -1 yr

      Egypt , Cairo

      • Job Details:Achievements: ▪︎Built the offshore amd white collars talent Acquisition team from scratch. ▪︎Handled more than 20 offshore and white collars clients with 7 subordinates.
    • Education

      • Bachelor's Degree in Accounting English Section

        Ain Shams University (ASU)

        Jan 2005 - Jan 2009 - 4 yr

      • High School - American diploma

        Manor House American school

        Jan 2005 

      Achievements

      NOX Holding: - Integrating HR department for the 7 sister companies - Cost deduction with 72K EGP/Year in the Administration Department. - Supported in Innovative Ideas for NOX Holding Business expansion plan. - Established the personnel department and reclassified all the documents. - Developed strategic HR decisions and plans. - Enhanced the Medical Insurance program. - Increased the employees’ satisfaction by adjusting the company’s policy & salary scale. - Established the recruitment department from scratch. - Increased company`s revenues and met the break even within the first year BDO Esnad: Launched Vodafone offshore accounts hiring alone and then I was the best achiever in the recruitment dep. So I got promoted to HR specialist. Wasla outsourcing: I received thanks E-mail from different clients in the hiring part for the outstanding performance. Evo business solutions: I was managing more than 20 clients hiring for different white collars titles and international accounts.

      Skills

      View More

      Languages

      • English

        Fluent
      • Arabic

        Fluent
      • French

        Advanced

      Training & Certifications

      • Human Resources Certificate Institute

        Wasla Contact Center·2014
      • TOT

        Bob Pike·2013
      • Leadership

        Phil Johnson·2013
      • EDU Egypt

        Ainshams University·2009
      Share this Profile