Raiyan Mortuza

Group Head of Administration

• Job Details:Responsible for designing hiring plans for all hotel departments, national & international interview and assess job candidates, one stop section for international recruitment, expatriates legal and necessary government documentation.

Head of HR & Administration

• Job Details:Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 450 employees, developed hiring plans for every department in the hotel, reported on employee turnover rates, organized training programs for all hotel employees.

Manager, Operations

• Job Details:Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, planned and directed the hotel main operations including quality, standards, cleanliness, guest satisfaction.