RR
Rahul Rajeevan
SAP Test Analyst at RS Group PLC
United KingdomWork Experience
RS Group PLC
Jan 2022 - Present -3 yrs, 6 months
United Kingdom
- Job Details:Reviewed the business requirements, created the business blueprint and functional specifications, and led testing activities for the implementation of the new SCM-APO system and its associated changes. Managed internal and offshore test and support team, ensuring effective communication, task delegation, and quality deliverables across multiple time zones. Configured and customized multiple elements within SAP SD and MM modules to support order-to-cash (O2C) processes. Collaborated with the technical team, including solutions architects, consultants and developers, to peer review functional specification documents before development and worked closely with the ABAP team during development and unit testing. Managed defect reporting and triage processes, utilizing JIRA for defect tracking and coordinating daily defect triage calls to ensure timely resolution. Led the development of comprehensive test plans, ensuring alignment with project timelines, scope, and deliverables. Managed scheduling to ensure timely execution of testing phases. Drove and coordinated unit, integration, and regression testing, working with key stakeholders and business end users to conduct successful user acceptance tests (UAT). Served as a business process expert in MTO, STO, calibration, 3rd party orders, route determination, process defining master data fields, GATP logic, and pricing. Coordinated and executed cutover activities, supporting the process proof and successful go-live of the project. Handled post-go-live and ELS issue management, effectively triaging P1 and P2 issues to ensure minimal disruption during the stabilization phase. Served as the primary point of contact for managing GATP RBA rules and delivery scheduling data in SCM, ensuring consistency with evolving business requirements. Trained end users on new functionalities and process changes.
Robert Bosch Engineering and Business Solutions
Aug 2018 - Jan 2022 -3 yrs, 5 months
India
- Job Details:Key member of a cross-functional team overseeing 18 global SAP production systems for Bosch’s automotive division, ensuring optimal system uptime and driving successful rollouts worldwide. Led a team of 4 functional consultants consistently meeting SLA targets and driving successful project outcomes in a high-pressure environment. Gathered and analyzed business requirements, preparing functional specifications and managing process change requests with the support of ABAP developers to implement system enhancements. Collaborated closely with key users and ICOs for on-time delivery and invoicing of shipments, proactively mitigating customer claims and complaints by optimizing order fulfillment and billing processes. In-depth experience in configuring elements in order-to-cash (O2C), including orders, delivery, billing, purchase orders, stock transfer orders ensuring alignment with business needs and best practices. Configured enterprise structure, order types, delivery/billing types, item and schedule line categories, and copy controls to meet evolving business requirements. Prepared business analysis reports based on production data identifying gaps in the as-is business process and showcasing scope for improvement. Expert in scheduling agreements, forecast schedules, and JIT processes, optimizing production and delivery timelines for improved supply chain performance. Specialized in IDoc configurations, managing message types, custom segments, and system integration to ensure accurate data flow between systems. Configured pricing procedure determination for condition types, ensuring accurate and consistent pricing across all sales transactions. Supported the development of multiple Z reports and output types.
Infosys Limited
Jun 2011 - May 2016 -4 yrs, 11 months
India
- Job Details:Experience in SAP SD, MM and WM modules, effectively addressing and resolving issues raised by key users and process champions, ensuring minimal disruption to business operations. Delivered 2nd and 3rd level application support, ensuring adherence to operational level agreements (OLAs) in alignment with service level agreements (SLAs) and managed tickets and escalations through the ServiceNow and Remedy ticketing system. Configured new functionalities and system enhancements based on finalized change requests, successfully implementing them in both test and production environments, ensuring seamless integration with existing processes. Acted as the SPOC for complex issues relating to inventory mismatches between SAP, external warehouse management systems, and MRP data. Refined and configured system customizations, within quotation, sales order, PO, STO, delivery, shipment and billing, ensuring system settings aligned with evolving business needs. Scheduled, analyzed and resolved failed background jobs, identifying root causes and implementing corrective actions to ensure smooth and uninterrupted system performance. Implemented changes in material, free goods, and text determination, as well as material listing and exclusion, based on changing business requirements and process improvements. Led mass updates of customer, vendor, material and pricing master data using LSMW, improving data accuracy and streamlining key business processes. Monitored and analyzed failed IDocs, resolving data discrepancies by editing and reprocessing IDocs, ensuring correct data exchange between systems. Responsible for maintaining and mass updating CMIR, material listing, exclusion, substitution, pricing, output condition records and custom tables. Facilitated daily meetings with end users, cross-functional teams, and stakeholders to troubleshoot complex issues, ensuring effective communication and swift issue resolution. Prepared RCA documents to facilitate permanent solutions.
Education
Master's Degree in Business Administration
Bachelor's Degree in Electronics and Communication Engineering