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Rahma Mahmoud Hassan

Collection And Retention Call Center - UAE Project at Raya

Mokattam, Cairo, Egypt

Work Experience

  • Telesales AgentFull Time

    Etisalat Global Services UAE

    Nov 2023 - Present -1 yr, 8 months

    Egypt , Cairo

    • Telesales AgentFull Time

      Etisalat Global Services

      Oct 2023 - Sep 2024 -11 months

      Egypt

      • Collection And Retention Call Center - UAE ProjectFull Time

        Raya

        Sep 2023 - Present -1 yr, 10 months

        Egypt , Cairo

          • Education

          • Bachelor's Degree in faculty of arts English department

            Helwan University

            Jan 2023 

          Skills

          • Microsoft Office
          • CAT Tools
          • UN Translation
          • Customer Service

          Languages

          • English

            Advanced

          • German

            Intermediate

          • Italian

            Beginner

          Training & Certifications

          • Training for one month as a Customer Service

            Ahli United bank·2022

          • Certificate of maharat min google fundamentals of digital marketing course

            umas and Eyouth·2021

          • Certificate of completion summer Training for university students .

            General Authority for Investment & Free Zones.·2021

          • Certificate of completion summer Training for UN Translation .

            Middle East News Agency .·2021

          • Trados course

            saweyan·2021

          • ICDL Course.

            Helwan University.·2020

          • Certificate of attended The Third International Conference on Interdisciplinary in linguistics, literature, translation and Culture Trends and Challenges

            2019
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