Rahma Eladawy

Social Media SpecialistFull Time

• Job Details:throughout the year and half my job tasks are the following: - Help identify the target audience and Plan media campaigns based on that. - Create social media ads targeting our audience (facebook, Instagram and google Ads). - Optimize Ads budget to reach best results monitor and analyze posts insights and performance. - Tracking customer experiences across platforms. - Come up with ideas to enhance the customer experience and brand awareness. - Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications. - Analyzing and documenting customer complaints and and compliments.

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