RE
Rahma El Maghraby
Senior Visa Department at Blue Sky Travel
Work Experience
Blue Sky Travel
Apr 2017 - Present -8 yrs, 3 months
- Job Details:Manage, and drive when needed, the communication of service delivery activities for clients. Ensure team compliance with internal client relationship management processes, procedures, and tools. Run reports within the system for operations and finance to assist with the visa process.
El Mahroussa Travel
Apr 2014 - Apr 2017 -3 yrs
- Job Details:Facilitate regular client reviews including agenda development and data insights/analysis. Manage, and drive when needed, the communication of service delivery activities for clients. Ensure team compliance with internal client relationship management processes, procedures, and tools.
Trip One
Apr 2013 - Apr 2014 -1 yr
- Job Details:Handling customer/applicant queries personally & via e-mail, telephone. Process/maintain and record all application data. Process all passport and visa forms received on a daily basis. Amending/canceling existing bookings.
El Kenzy Travel
- Job Details:Process all passport and visa forms received on a daily basis. Amending/canceling existing bookings.
Education
Diploma in Labor Law
Cairo University (CU)Jan 2013 - Jan 2014 - 1 Year
Bachelor's Degree in Law
Cairo University (CU)Jan 2009 - Jan 2013 - 4 yr