Rahma Ahmed Omar

Senior Telesales SpecialistFull Time

• Job Details:Persuaded potential customers to purchase [Product or Service] with prepared sales talks. Moved customers swiftly through sales process by scheduling appointments for presentations and personal meetings. Assisted customers with sales and service needs. Assisted with tasks and work duties during slow periods to maintain team productivity. Protected company and customer data by following information policies. Enhanced customer satisfaction with fast, knowledgeable service. Worked effectively with diverse team to accomplish daily objectives and meet long-term goals. Completed accurate work tasks by carefully reviewing every order.

Telesales RepresentativeFull Time

• Job Details:Conversed smoothly with customers, using both scripted and unscripted strategies to overcome sales objections. Increased per-call revenue by capitalizing on cross-selling opportunities. Maintained strong ratio with good call control and persuasive communication skills. Achieved quotas consistently, completing as many as [Number] new sales per day. Maintained detailed records of interactions for future follow-up on denials. Overcame customers' objections with use of skilled persuasion techniques, product knowledge, and pre-written scripts. Opened and updated customer accounts with personal information, payment methods and order details. Fielded wide-ranging questions and consistently encouraged customers' interests in products.

ReceptionistFull Time

• Job Details:Preserved customer loyalty by quickly and completely resolving complaints. Motivated employees to continuously grow knowledge and enhance abilities. Resolved customer complaints and answered customers' questions regarding policies and procedures. Assisted with tasks and work duties during slow periods to maintain team productivity. Updated office files daily and kept records organized. Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.