RA

Rahma Ahmed

Call Center Agent

Cairo, Egypt

Work Experience

  • Call Center Agent

    BDO Esnad Company

    Mar 2024 - Mar 2025 -1 yr

    Egypt

    • Job Details:Acquired skills in customer service, communication, financial transaction handling, and problem-solving. Managed high volumes of customer inquiries efficiently while maintaining high standards of service quality. Improved customer satisfaction rates by resolving issues effectively and providing clear, accurate information.
  • Education

    • Bachelor's Degree in Accounting

      Helwan University

      Jan 2024 

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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