RK
Raheem Koueider
English-speaking Customer Service Representative at Walmart
6th of October, Giza, EgyptWork Experience
English-speaking Customer Service Representative
Walmart
Oct 2024 - Present -9 months
Egypt
- Job Details:Assisting customers with inquiries and resolving issues effectively. Ensuring high standards of communication and professionalism.
Shell Gas Station
Aug 2022 - Oct 2024 -2 yrs, 2 months
- Job Details:Supervised staff, assigned tasks, and managed schedules. Managed inventory, including ordering products and ensuring proper stock levels. Tracked sales goals, prepared reports, and trained new employees.
Amazon
Apr 2020 - Aug 2022 -2 yrs, 4 months
- Job Details:Maintained high standards of safety, accuracy, and productivity in a fast-paced warehouse environment. Worked efficiently under pressure to fulfill and exceed seasonal quotas.
Education
Bachelor's Degree in Software Engineering
Nile University (NU)
Skills
- Excellent customer service and communication skills
- Proficient in Python, JavaScript, and full-stack development (MEAN stack)
- Skilled in WordPress and WooCommerce customization
- Expertise in Microsoft Office Suite for data analysis and reporting
- Strong problem-solving and efficiency under pressure
- Experience in inventory management and cash handling
- Leadership in training and task delegation
- Adaptability and teamwork in dynamic environments
Languages
English
FluentArabic
Fluent