RA

Raghdan Aktham

Customer Support Specialist at Snuggs

Nasr City, Cairo, Egypt

Work Experience

  • Customer Support SpecialistFull Time

    Snuggs

    Oct 2022 - Present -2 yrs, 9 months

    Egypt

    • English TeacherFull Time

      Big Bird Nursery

      Sep 2021 - Sep 2022 -1 yr

      Egypt , Cairo

      • Call Center AgentFull Time

        ICALL Outsourcing

        Aug 2019 - Aug 2020 -1 yr

        Egypt , Cairo

        • English TeacherFull Time

          The Twins Nursery and Preschool

          Feb 2018 - Feb 2019 -1 yr

          Egypt , Cairo

            • Education

            • Faculty of Al-Alsun. BA. in English Literature

              Ain Shams University (ASU)

              Jan 2013 - Jan 2017 - 4 yr

            • High School - Thanaweya Amma

              El Nasr Language School

              Jan 2013 

            Skills

            • Communication skills
            • Translation
            • Teaching
            • Microsoft Office
            • Early Childhood
            • Customer Service
            • English
            • Teacher
            • Education

            Languages

            • English

              Fluent

            • Arabic

              Fluent

            • Spanish

              Beginner

            Training & Certifications

            • Customer Service Training: Dealing with Difficult Customers

              Udemy·2023

            • Customer Service Success: Take Your Skills to the Next Level

              Udemy·2023

            • Spanish course

              Ain shams university·2017

            • Translation

              Roseaelyoussef·2016

            • Translation

              Al Ahram journal·2015
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