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Raghda Mohamed Reda

Marketing Representative

Haram, Giza, Egypt

Work Experience

  • Marketing RepresentativeFull Time

    Horus real estate

    Mar 2024 - Jan 2025 -10 months

    Egypt , Giza

    • Job Details:Electronic Marketing Specialist tasks in the real estate field include a variety of activities aimed at attracting clients and selling or renting properties using digital tools. Here are the key responsibilities: 1. Developing and Implementing Digital Marketing Plans Creating a digital marketing strategy tailored to the real estate sector. Identifying the target audience and analyzing the behavior of potential clients. 2. Managing Paid Advertising Campaigns Running ad campaigns on platforms such as Google Ads, Facebook Ads, and Instagram. Optimizing ads for better performance Managing the company’s profiles on Facebook, Instagram, Twitter, and LinkedIn. Posting engaging content (property photos, virtual tour videos, tips for buyers) Interacting with followers and responding to inquiries. Search Engine Optimization (SEO) Improving the visibility of the company’s website on Google search results. Using relevant real estate keywords in content. 6. Real Estate Content Creation Writing and editing articles, posts, and property descriptions in an appealing and persuasive way. Producing professional videos and images of properties.
  • Technical Support SpecialistFull Time

    Telecom Egypt (sprint Egypt)

    Feb 2023 - Jan 2024 -11 months

    Egypt , Cairo

    • Job Details:Job Title: Technical Customer Support Technician Responsibilities: Providing Technical Support to Customers: Responding to customer inquiries related to technical products or services. Resolving technical issues via phone, email, or live chat. Diagnosing and Troubleshooting Problems: Diagnosing technical issues and problems faced by customers. Providing quick and effective solutions for software, hardware, or network-related issues. Installation and Setup Support: Assisting customers with installing and setting up software or hardware. Offering detailed guidance on how to use the technical products. Collaborating with Advanced Technical Support Teams: Escalating complex issues to higher-level technical support teams or engineers. Documenting problems and solutions to speed up future responses. Customer Training and Guidance: Training customers on how to use products correctly and maximize their benefit. Creating self-help materials such as guides or tutorial videos. Tracking and Analyzing Service Performance: Following up on customer complaints and resolving them within the given time frame. Providing regular reports on common issues and solutions to improve products and services. Ensuring Customer Satisfaction: Working to improve the customer experience by addressing their concerns professionally and promptly. Maintaining continuous communication with customers to ensure their satisfaction.
  • Search Engine Optimization SpecialistFull Time

    Free Lance

    Mar 2021 - Jan 2023 -1 yr, 10 months

    Egypt , Cairo

    • Job Details:The role of an SEO Specialist (Search Engine Optimization Specialist) focuses on improving the visibility of websites in organic (non-paid) search engine results, such as those on Google. The main objective is to increase website traffic by enhancing the site's ranking. Here are the key responsibilities:
  • LawyerInternship

    Justice Office

    Mar 2019 - Nov 2019 -8 months

    Egypt , Cairo

    • Job Details:Responsibilities Providing Legal Advice: Offering legal advice to clients on various legal matters. Analyzing and interpreting laws and regulations in a way that suits the client's needs. Drafting and Preparing Legal Documents: Drafting legal contracts, agreements, and legal instruments Preparing legal files, reports, and memorandums related to cases. Representing Clients in Court: Defending or prosecuting clients in criminal or civil court cases. Following up on cases in court and appearing on behalf of clients at all stages of the legal process. Conducting Legal Investigations: Performing in-depth legal research to support cases. Gathering evidence and testimonies from witnesses and other sources. Negotiating Settlements: Negotiating with other parties to reach settlements outside of court, when necessary. Advising clients on the best possible solutions for settlement. Ensuring Compliance with Laws and Regulations: Ensuring clients comply with local and international laws. Keeping up with changes in legislation and laws that might affect clients' operations. Developing Legal Strategies: Creating comprehensive legal strategies for clients based on an understanding of laws and legal developments. Providing broad consultations to guide clients in making legal decisions. Managing Cases and Litigation: Monitoring legal cases and organizing documents accurately. Collaborating with other lawyers or legal specialists in complex cases.
  • Education

    • Bachelor's Degree in Low

      El Mansoura university

      Jan 2019 

    Skills

    • CCNA
    • Technical Support
    • SEO
    • Human Resources

    Languages

    • English

      Advanced
    • French

      Intermediate

    Training & Certifications

    • Networking technical course

      Future Academy·2023
    • Human resources program

      Mansoura university·2018
    • IC3

      Mansoura university·2018
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