Raghda Mohamed Ghoneim

Office & People Culture - People OperationsFull Time

Office Operations ManagerFull Time

• Job Details:Ensured thorough understanding HR policies and procedures to provide HR services to all employees. • Liaised with employees and managers to provide guidance on the processes and provide support or escalate to the next level as necessary; • Handled contracts execution, contract changes, and HR administrative processes ensuring deadlines are met and customer satisfaction is obtained. • Assisted in induction process for all new employees as required at the corporate level and ensured employee familiarization with all relevant HR policies and procedures. • Liaised closely with the payroll team in ensuring any expenses are communicated by payroll deadlines and any queries involving HR an payroll are resolved quickly; • Updated system to reflect new joiners, leavers and changes to employee compensation packages as a result of promotions/ transfers and merit increases. • Arranged and held employee exit form signing . • Maintained personnel files and employee records with all related HR information. • Coordinated the personnel recruitment process: posting the vacancies on internal or external channels, identifying potential candidates, CV’s selecting, interviewing with the candidates for each allocated company within the Group; • Made recommendations regarding candidate’s qualifications and also evaluated applicant skills and sent documents to the hiring manager; • Administrative tasks : ticketing reservation for the candidates, visa issuing, accommodation, etc.

Internal Communication & Office ManagerFull Time

• Job Details:Responsible for the Office move. • Providing administrative & secretarial assistance to Managing Director and Functional Leaders by managing calendars, scheduling meetings and conference calls, as well as greeting their visitors. • Preparing and submitting monthly expense claims for MD & Functional Leaders in adherence with ZBB policy. • Supporting overseas visitors for travel arrangements and admin related tasks. • Acting as project coordinator for all office projects: office revamp, maintenance, video conference and telecom troubleshoot by being the point of contact for external vendors and internal providers. • Working closely with HR & Employee Relations Committee on company sponsored events such as offsite, annual party, quarterly Celebrations, seasonal gatherings (Christmas/Iftar). • Makes sure of getting the best quotation for such events and plays a main role in the coordination of the actual event. • Travel ZBB Package Owner. • Managing attendance and tracking of employees. • Ownership & Management of all Internal Communication support to the HR Team for any HR Related initiatives and projects • Point of contact to all internal communications. • Handle the day- to- day operations in the office ensuring operations are working in its highest quality standards. • Coordinate office team and contractor employee work to oversee daily operations included Maintenance, Security, Housekeeping, landscape and pest control, parking, waste collection, office administration. • Conduct employee orientation meetings for the entire head office, covering emergency procedures, communication system and other security procedures relating to the tenants of the office. • Maintain a strong working relationship with all- important emergency services including Police, Cairo Airport, Civil Defense and Para Medic Services. • Identify and inform Management of any Health & Safety risk related to the building that may affect employees, & the public, and coordinate with the corporate Health and Safety department for all the standards required and followed to be applied at the Office, and to adhere to the corporate required standards.