RF

Raghda Farouk

IT Specialist at American School Beverly Hills

Mohandessin, Giza, Egypt

Work Experience

  • IT SpecialistFull Time

    American School Beverly Hills

    Sep 2017 - Present -7 yrs, 9 months

    Egypt , Giza

    • Job Details:Responsible for the IT department in American section

  • HR RecruitmentFull Time

    Xceed

    Apr 2016 - Sep 2016 -5 months

    Egypt

    • Job Details:• Try to find candidates • Make Phone Screening for Candidates • Make an Hr & Technical interview via the phone • Scheduled Interview • Meet Candidates & give them tests • Make an Hr & Technical interview face to face • Meet them with the supervisor

  • Technical SupportFull Time

    Vodafone

    Feb 2013 - Sep 2013 -7 months

    Egypt , Cairo

    • Job Details:• Handling customer phone calls for technical support or complain & solving their problems. • Troubleshooting technical problems. • Give all info they want.

  • Technical SupportFull Time

    Fawry Company

    Dec 2010 - Jan 2011 -1 month

    Egypt , Cairo

    • Job Details:• Handling customer phone calls for technical support or complain. • Troubleshooting technical problems on customer’s device.

    • Education

    • Bachelor's Degree in Computer Engineering & Information Technology

      Modern Academy for Engineering and Technology (MIS)

      Jan 2005 - Jan 2009 - 4 yr

    • High School - Thanaweya Amma

      El-Talaee Islamic Language School

      Jan 2004 

    Skills

    • Microsoft Office
    • Internet
    • Technical Support
    • Support engineer
    • Networking
    • Unix
    • Web Design

    Languages

    • Arabic

      Fluent

    • English

      Advanced

    • French

      Beginner

    Training & Certifications

    • Graphic Design

      Shaw Academy "Online"·2016

    • Embedded System

      YAT·2015

    • Html Fundamentals

      Self Study·2014

    • SQL Server 2008

      Self Study·2014

    • Unix Adminstration

      Information Technology Institute (ITI)·2012

    • Oracle 10g Administration Fundamentals

      New Horizons Learning Centers·2010

    • Oracle 10g SQL

      Inform (Information Technology Solutions)·2008
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