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Raghad Hesham Hafez

Client Relations Representative at City Egypt

6th of October, Giza, Egypt

Work Experience

  • Associate Client PartnerFull Time

    LTC

    May 2019 - Jun 2020 -1 yr, 1 month

    Egypt , Giza

    • Client Relations RepresentativeFull Time

      City Egypt

      Jul 2018 - Present -6 yrs, 11 months

      Egypt , Cairo

      • Customer Service advisor and Email SupportFull Time

        Convergys

        Jun 2016 - Jan 2017 -7 months

        • customer service advisorFull Time

          Vodafone

          Aug 2015 - Jan 2016 -5 months

          Egypt , Giza

          • Education

            • Bachelor's Degree in accounting

              Cairo University (CU)

              Jan 2018 

            Achievements

            1- Through the few months i have stayed in City Edge, i handled very well the launch of our very successful project (North Edge Towers) by organizing the flow of 150-200 clients daily for three consecutive weeks also the process of contacting them and arranging appointments to sign the contracts of the previously chosen units.

            Skills

            • Sales
            • soft skills
            • communication skills
            • Troubleshooting
            • Customer Satisfaction
            • Brand Awareness
            • Product

            Languages

            • English

              Fluent
            • Spanish

              Beginner

            Training & Certifications

            • Finance

              Petromin ·2017
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